Banquet Captain
Overview
Come Grow With Us! Pyramid Global Hospitality is an industry leading and growing global hotel management company. We are seeking an fulltime Banquet Captain to grow along with our company, and to be a part of the culture that puts its people first! We are looking for a customer service professional who is passionate about hospitality and specifically creating a top notch experiecne for all of our guests through food and beverage.
This is an opportunity to combine your can do attittude with a passion for service. If this describes you and you love what you do, we are interested in talking to you.
Qualifications Responsibilities Include :
- Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces
- Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables
- Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming
- Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Assists as needed with event room setup according to meal period and table needs
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
- Serves food and beverages to guests and removes dishes, glasses, silverware, or other items from tables / counter tops and takes them to the kitchen
- Cleans and sanitizes tables and / or counters & seats after guests are finished
- Explains how various menu items are prepared, cooking methods and ingredients
- Takes into consideration any special request and dietary issues made by the guest
- Provides general property information and offers warm and sincere welcome / farewell for all guests
- Interacts with staff in a professional manner, assisting other departments with necessary information
- Ensures final quality check on food and beverage items prior to serving guests
- Monitors assigned tables for customer satisfaction, quality, and additional service
- Addresses any guest issue promptly and with high concern
- Aids other events and restaurant staff as needed
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
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