Senior Operations Manager
WMBattle Creek, Michigan, USA- Full-time
Description
I. Job Summary
This role is responsible for Onboarding Developing Coaching Mentoring and Performance Management of all drivers and helpers. Drivers and Helpers will report into this position only; no management jobs will report into the Senior Route Manager. Establish and maintain positive relationships with all frontline employees. Spends the majority of day in the field with frontline employees.
II. Essential Duties and Responsibilities
Onboarding
- New Route Managers
- Ensuring new frontline employees have tools instruction and feedback for successful daily duties
- Meet with new frontline employees daily to ensure consistent communication and support of onboarding
Developing
Coaching
Mentoring
Performance Management
Visits customers and customer sites to evaluate and resolve safety issues seeking service alternatives where appropriate.
III. Qualifications
A. Required Qualifications
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job
Combination : This job operates in a mix between an office environment and plant / field environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.
V. Benefits
At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for please click Apply.
Required Experience :
Manager
Key Skills
Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience
Employment Type : Full-Time
Experience : years
Vacancy : 1
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Operation Manager • Battle Creek, Michigan, USA
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