Health Unit Coordinator

Health Unit Coordinator

Health Unit Coordinator (HUC)

Under the direction of the Nurse Manager

As a Health Unit Coordinator (HUC) , you are the communication hub of the nursing unit — ensuring seamless coordination between patients, families, physicians, nurses, and support teams. You’ll play a key role in creating a welcoming and efficient environment where exceptional care can happen every day.

What You’ll Do

Be the Connection : Serve as the primary liaison between patients, families, and the care team, ensuring clear, compassionate communication at every step.

Keep Things Running Smoothly : Manage the unit’s daily flow by answering phones, coordinating patient movement, scheduling consults, and handling stat orders.

Support Clinical Operations : Provide administrative and logistical support by maintaining records, ordering supplies, and managing data entry and documentation.

Lead with Professionalism : Greet and assist patients, visitors, and staff with warmth, respect, and professionalism in every interaction.

Contribute to Our Mission : Bring our organization’s values, mission, and goals to life through teamwork, accountability, and excellent service.

What You Bring

Strong communication and organizational skills

Ability to multitask in a fast-paced, team-centered environment

Professionalism and a customer-service mindset

A commitment to patient-centered care and continuous improvement

Hourly Pay Rate : $16.87 - $24.88

Qualifications

Education :

Prefers a high school diploma or GED.

Experience :

Requires completing an approved health unit coordinator / secretary program or one (1) year of related work experience, preferably in a healthcare setting.

Specialized Training :

Must complete Valleywise Health computer classes.

Certification / Licensure :

NAHUC certification is preferred.

Knowledge, Skills, and Abilities :

Must have a working knowledge of medical terminology and be proficient in computer programs such as Microsoft Office.

Must have the ability to work with culturally diverse people.

Requires excellent communication and time management skills.

Knowledge of electronic medical records is helpful for the role.

Requires the ability to read, write and speak effectively in English.

Bilingual is preferred.

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