Account Representative

Account Representative

Location : 2721 N Central Ave, Phoenix, Arizona 85004 United States of America

The Credit Administration department is seeking a detail-oriented and proactive Account Representative to support daily operations and process improvements within a corporate Accounts Payable environment. This role involves taking inbound calls / emails from customers to resolve their billing, coordinating with internal UHAUL members to conduct transaction research, and assisting in setting up payment plans and taking customer payments. The ideal candidate is a self-starter with strong communication, analytical, and multitasking skills. This team member will report to the Department Manager.

Responsibilities :

• Take inbound calls from customers as well as UHAUL associates to research customer billing.
• Assist in the setup & maintenance of customer payment plans.
• Take payments, issue credits and refunds.
• Identify billing errors and correct as necessary.

Qualifications :

U-HAUL OFFERS :

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.