Records ClerkJAVAHERI & YAHOUDAI, A PROFESSIONAL LAW CORPORATION • Los Angeles, CA, US
Records Clerk
JAVAHERI & YAHOUDAI, A PROFESSIONAL LAW CORPORATION • Los Angeles, CA, US
30+ days ago
Job type
- Full-time
Job descriptionAssesses the completeness of the case documentation and obtains missing pre-retainer documents if required. Reviews documentation and accuracy of information within the Intake and Retainer Packet. Prioritizes Significant Injury cases (SI). Requests Police Report and ensures Police Report, photos, call logs, and videos are requested within 24-48 hours of receipt of the new intake. Requests ER Hospital records, ensuring that all pre-retainer records and bills are requested within 24-48 hours of receipt of the new intake. Ensures any government health insurance, such as Medical, Medicare, IEHP, VA etc. are placed on notice within 24-48 hours. For Premise cases, obtains a copy of the incident report if it was not sent with the R&I. For Wrongful Death cases, orders / requests any documents needed. (i.e . death certificates, coroner’s report, funeral expenses etc) For Workers Comp claims, order / requests any related documents (i.e. statement the client may have given medical records, bills etc.). Updates case management program with the client’s pre-retainer medical treating facility information. Updates case management program with the client medical treating facility information if the client continues care through their own health care providers and / or health insurance. (CM will provide the full facility information). Requests any non-lien provider medical records and bills. (CM will provide the appointment information to include the date, time, facility / provider) Scans and saves medical reports and bills in the medical folder, properly naming each provider and appropriately placing records and bills. Advises CM once records / reports etc. have been received. Obtains MD documents when a case is in litigation, specifically when the client is treating with their own health care providers. Checks mailbox and faxes every day. Scans all records, reports, etc. and saves them to DB in their corresponding folder. Ensures only active cases are on the Master List in Litify. Maintains an updated Master List and saves it in the folder where it is available for the Pre- Litigation Manager and Team attorney to review. Places an introductory call to the client within the first 24 hours of receiving the case assignment when in GFRD (Getting File Ready For Demand). Obtains all records, documents, evidence, and bills needed for the demand package. Obtains all medical expenses paid out of pocket. Contacts the client to advise them their file is being forwarded to the next department (Demand Writing) and provides the demand writer’s contact information. Seeks opportunities for clients to submit favorable online reviews about their experience with the firm. Maintains utmost professional standards towards the Firm and its clients. Achieves high customer satisfaction in the claims process. Other tasks as assigned. Strong organizational and follow-up abilities. Detail-oriented personality. Strong customer service skills, including sense of compassion and empathy.- Excellent written and verbal communication skills. Solid knowledge of case management and systems. General computer skills with working knowledge of Microsoft Word, Excel, Outlook, and Litify case management software. Professional demeanor and appearance. Strong personal focus on meeting or exceeding individual, department, and Firm goals. Ability to work effectively within a team-oriented work environment. Ability to work independently and efficiently; able to prioritize tasks. Competitive salary. 401K PTO : 4 Personal Time-Off; 6 Sick Days. Paid holidays Free parking All applications are confidential.
Job Description
Job Description
About J&Y Law Firm
We are a rapidly growing Plaintiff's Elder Abuse & Personal Injury practice located in Los Angeles, CA. We are currently seeking an experienced Personal Injury Records Clerk to join our dynamic team.
We are proud of our commitment to and vision of providing clients with the highest level of service. The ideal candidate will be someone who wants the chance to make a difference for our clients and contribute to our firm as a whole.
What we provide :
- A team environment guided by respect and care
- An investment in technology and processes for our team
- A challenging, fast paced, and interesting case load
- A very competitive salary
- Growth opportunity and a collaborative team environment, in addition to a competitive benefits package, including medical, dental and vision options and paid parking.
Duties will include :
Requirements :
Compensation and Benefits :
We offer competitive compensation and benefits package, along with a positive and collaborative work environment.
Health Insurance : Medical, Dental, Vision
Note :
Join Our Team :
If you are passionate about fighting on behalf of individuals against large firms and companies, and if helping those who cannot help themselves is important to you, we invite you to join our team.
We value our employees and believe in fostering a culture of growth, development and success. You will have opportunities to expand your skills and advance within the firm. If you are interested in joining our team, please submit your confidential application.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. We are committed to ensuring that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Clerk • Los Angeles, CA, US
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