Sr. Manager, Operations

Sr. Manager, Operations

Who We Are :

The Leadership Conference on Civil and Human Rights, a 501(c)(4) organization, is the premier coalition of more than 240 organizations that promotes and protects civil and human rights in America. The Leadership Conference has coordinated national lobbying efforts on behalf of every major civil rights law since 1957. To learn more about The Leadership Conference, please visit www.civilrights.org.

The Leadership Conference Education Fund, a 501(c)(3) organization, builds public will for federal policies that promote and protect civil and human rights in the US. Founded in 1969 as the education and research arm of The Leadership Conference, the Education Fund's campaigns empower advocates to push for progressive change in the US. To learn more about the Education Fund, please visit www.leadershipconferenceedfund.org.

About the Role :

We seek a Senior Manager, Operations, to support the implementation and management of key operational functions and organizational policies. Specifically, the senior manager will implement effective accountability systems / processes and train staff on organizational policy. These processes and systems include contracts management, 501(c)3 and 501(c)4 reporting requirements, and administrative policies.

Also, the senior manager will provide leadership and thought partnership on emerging projects or initiatives aimed at tracking progress against organizational priorities and amplifying the organization's performance. This work will be done in close collaboration with People & Culture, Finance, and other contributing partners across the organization.

This position reports to the EVP & Chief Operating Officer (COO) and is part of the collective bargaining unit.

What You Will Do :

• Enterprise Systems Management. Manage procurement, deployment, and utilization of enterprise digital systems and tools. Serve as a liaison to vendors and a resource to staff for training and troubleshooting. Oversee related contracts, including compliance and renewals, and advise the COO on cost planning and efficiency opportunities.
• DocuSign / Contract Management. Manage the internal contracting process via DocuSign and DocuSign CLM. Provide support and troubleshooting of ad hoc system issues, provide access, staff training, and support the COO in contract compliance and maintaining consistent contract management practices.
• Monday.com Support. Manage the enterprise implementation and ongoing staff use of Monday.com, managing license distribution, overseeing provisioning of training sources, providing ad hoc system support, and serving as liaison between the organization and the Monday.com account manager.
• High Impact Contract Management. Manage contract renewals for high-impact systems, serve as a liaison to department leads and vendor contacts, and provide necessary analysis to the COO to inform decision-making.
• Enterprise System Costs. Gather and track annual costs associated with enterprise systems and licenses. Support Finance in the calculation of cost distribution as part of the organizational budget development process.
• Nonprofit Compliance (Federal and State Requirements). Support the COO in monitoring and overseeing c3 and c4 compliance with relevant federal and state laws governing. This includes drafting, reviewing, and advising on internal policies and procedures, with a focus on procurement and contracting, as well as building accountability mechanisms to facilitate compliance.
• Staff Training and Guidance. Through a highly collaborative process, develop and implement a core training curriculum for staff that establishes foundational knowledge and understanding of our organizations' work, values, and strategic framework, and ensures compliance when performing our c3 and c4 work.
• Advise COO. Serve as an advisor to the COO across relevant operational functions, assisting with analysis, research, and internal stakeholder engagement to inform decision-making.
• Perform other duties as assigned.

What You Will Bring :

What We Offer :

The Leadership Conference offers its employees a comprehensive benefits package, including medical, dental, and vision coverage, and generous personal leave and vacation time. Staff can also take advantage of Flexible Spending Accounts (FSAs) and a retirement savings account.

Salary Range – $98,718 – $132,766, dependent on years of related experience.

To apply, please visit our Career Center and submit your resume and cover letter. Cover letters are required and should be attached.

Telework Policy :

The Telework Policy is implemented in three phases.

The first phase, as of September 1, 2025; staff members will be required to work in-person from the office at least two days per month. The second phase begins January 1, 2026; staff members will be required to work in-person from the office at least one day per week. The final phase begins April 1, 2026; staff members will be required to work in-person from the office at least two days per week.

All positions are subject to the telework policy summarized above. (A more detailed description of the telework policy – to include how in-office workdays are to be scheduled – is available upon request from People & Culture).

Please note staff members are exempt from working in-person if they have received medical accommodation or their position is designated as temporarily or permanently remote.

Our Commitment to an Inclusive Workplace

The Leadership Conference and The Education Fund are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability.

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