Talent.com
Part Time Customer Service Associate
Part Time Customer Service AssociatePhoenix Staffing • Phoenix, AZ, US
Part Time Customer Service Associate

Part Time Customer Service Associate

Phoenix Staffing • Phoenix, AZ, US
21 days ago
Job type
  • Part-time
Job description

Part Time Customer Service Sales Associate

The Part Time Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Wage : $17.00 hourly.

Benefits and Perks : Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts :

  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal / Identity Theft, Critical Illness
  • Perks & Discounts Theme Park Tickets, Gym Discounts & more

Responsibilities :

  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer's service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
  • Skills :

  • 1+ years sales-experience
  • Passion for customer service and attention to detail - Goes the extra mile
  • Self-motivated to achieve and exceed targeted goals
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and / or over the phone.
  • Proficiency in English
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
  • Work in a fast-paced environment with a variety of tasks.
  • Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment
  • Additional Requirements :

  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time
  • The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

    US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability / veteran

    Create a job alert for this search

    Customer Service Associate • Phoenix, AZ, US

    Related jobs
    Part Time Customer Service / Lot Attendant

    Part Time Customer Service / Lot Attendant

    U-Haul • Scottsdale, AZ, US
    Part-time
    Part Time Customer Service / Lot Attendant.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....Show more
    Last updated: 30+ days ago • Promoted
    Full Time - Sales Associate - Day

    Full Time - Sales Associate - Day

    Lowe's • Chandler, AZ, US
    Full-time +1
    As a Customer Service Associate at Lowe's, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's.This is an excellen...Show more
    Last updated: 6 days ago • Promoted
    Flexible Schedule Survey Participant (Hiring Immediately)

    Flexible Schedule Survey Participant (Hiring Immediately)

    Earn Haus • Deer Valley, Arizona, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate, Hilton Village - Full Time

    Retail Sales Associate, Hilton Village - Full Time

    Bluemercury • Paradise Valley, AZ, United States
    Full-time
    With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions.The leading luxury beauty ...Show more
    Last updated: 3 days ago • Promoted
    Part Time Customer Service Associate (Restaurant)

    Part Time Customer Service Associate (Restaurant)

    Taco Bell • Chandler, AZ, US
    Full-time +1
    Taco Bell - Sun Lakes is looking for a full time or part time crew member to join our team in Chandler, AZ.As a Taco Bell - Sun Lakes crew member, you can be the smiling face that greets and serves...Show more
    Last updated: 7 days ago • Promoted
    Customer Service Part Time

    Customer Service Part Time

    Phenom People • Phoenix, AZ, US
    Full-time +1
    Retail Sales Associate - Part-Time.We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do any of the following statements match your cu...Show more
    Last updated: 24 days ago • Promoted
    Earn Cash with Gopuff In Your Free Time

    Earn Cash with Gopuff In Your Free Time

    Gopuff • Paradise Valley, AZ, US
    Part-time +1
    Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...Show more
    Last updated: 2 days ago • Promoted
    Part Time Customer Service Associate

    Part Time Customer Service Associate

    Hertz • Phoenix, AZ, US
    Part-time
    Part Time Customer Service Sales Associate.The Part Time Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products ...Show more
    Last updated: 30+ days ago • Promoted
    Part Time Customer Service Associate (Restaurant)

    Part Time Customer Service Associate (Restaurant)

    Taco Bell - Alma School • Chandler, AZ, United States
    Full-time +1
    Taco Bell - Alma School is looking for a full time or part time crew member to join our team in Chandler, AZ.As a Taco Bell - Alma School crew member, you can be the smiling face that greets and se...Show more
    Last updated: 2 hours ago • Promoted • New!
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Maricopa, Arizona, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show more
    Last updated: 30+ days ago • Promoted
    Checkout Team Associate

    Checkout Team Associate

    Walmart • Maricopa, AZ, US
    Full-time +1
    WM Supercenter #4430 41650 W Maricopa Casa Grande Hwy Maricopa, AZ 85138-3206.Shift may start between 8 : 00am - 11 : 00am. Shift may start between 1 : 00pm - 4 : 00pm.Front End Checkout associates run our ...Show more
    Last updated: 3 days ago • Promoted
    Customer Service / Sales

    Customer Service / Sales

    Home Depot (Retail) • Maricopa, AZ, US
    Full-time
    Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...Show more
    Last updated: 30+ days ago • Promoted
    Sales Associate - Part-Time

    Sales Associate - Part-Time

    PVH Corp • Chandler, AZ, US
    Part-time
    At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers.Joi...Show more
    Last updated: 30+ days ago • Promoted
    Full Time - Sales Associate - Plumbing - Day

    Full Time - Sales Associate - Plumbing - Day

    Arizona Staffing • Maricopa, AZ, US
    Full-time +1
    As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...Show more
    Last updated: 14 days ago • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion Edge • Paradise Valley, AZ, United States
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show more
    Last updated: 1 day ago • Promoted
    (7690) Maricopa : Customer Service Rep

    (7690) Maricopa : Customer Service Rep

    Domino's Pizza • Maricopa, AZ, US
    Full-time
    Maricopa, Arizona, TEAM ARIZONA PIZZA, INC.No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take...Show more
    Last updated: 30+ days ago • Promoted
    Part Time Customer Service Associate (Restaurant)

    Part Time Customer Service Associate (Restaurant)

    Taco Bell - Sun Lakes • Chandler, AZ, United States
    Full-time +1
    Taco Bell - Sun Lakes is looking for a full time or part time crew member to join our team in Chandler, AZ.As a Taco Bell - Sun Lakes crew member, you can be the smiling face that greets and serves...Show more
    Last updated: 2 hours ago • Promoted • New!
    Customer Service Advisor (Hiring Immediately)

    Customer Service Advisor (Hiring Immediately)

    USAA • Paradise Valley, AZ, US
    Full-time
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Show more
    Last updated: 7 days ago • Promoted