2026 University Graduate - Associate Customer Success Manager

Customer Success Manager Associate

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

As a Customer Success Manager Associate, youll join a team that partners with leading organizations to help them unlock value from Adobe Experience Cloud solutions. This entry-level role is designed for recent graduates who are passionate about customer success, digital marketing, and technology consulting.

Youll support senior Customer Success Managers in driving adoption, engagement, and measurable outcomes for Adobe customers. This is a great opportunity to build foundational skills in customer relationship management, strategic planning, and value realization while contributing to real-world impact.

What Youll Do :

• Assist in delivering a best-in-class customer experience by supporting engagement activities and success programs.
• Help track customer goals and success metrics and contribute to reporting and insights.
• Collaborate with internal teams to align Adobe solutions with customer priorities.
• Learn how to identify risks and support mitigation planning.
• Participate in customer meetings, workshops, and playbook testing.
• Contribute to internal feedback loops by sharing customer insights and improvement ideas.
• Support documentation and process improvements across the Customer Success organization.

What Youll Bring :

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $61,400 $118,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.