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Director of Technology - Portfolio Operations
Director of Technology - Portfolio OperationsCapital One • Baltimore, MD, United States
Director of Technology - Portfolio Operations

Director of Technology - Portfolio Operations

Capital One • Baltimore, MD, United States
3 days ago
Job type
  • Full-time
Job description

As the Director of Technology in Portfolio Operations at Capital One, you will lead strategic initiatives that drive measurable business outcomes. In this influential role, you will collaborate with senior leaders and cross-functional teams to manage portfolio intake, prioritize projects, and ensure successful execution while promoting innovation and continuous improvement within the technology and product divisions.

The ideal candidate will possess a strong ability to think strategically while effectively diving into the details. This role involves identifying opportunities, leveraging team strengths, and translating ideas into live solutions. You will engage key stakeholders across product, technology, and various business lines to formulate strategies and execute high-priority initiatives.

Key Responsibilities :

  • Lead high-performing product and business reviews focusing on capacity, prioritization, and delivery performance.
  • Establish and maintain a roadmap of strategic initiatives including OKRs and individual project timelines.
  • Collaborate with product partners to ensure alignment in planning and execution.
  • Oversee the quality and organization of portfolio management events for optimal performance.
  • Develop and inspire a team of program managers, providing clear guidance to achieve strategic goals.
  • Utilize exceptional problem-solving and influencing skills to drive organizational change.
  • Encourage innovation and the implementation of advanced technologies across teams.
  • Foster exceptional collaboration and communication across functions and reporting structures.
  • Demonstrate high emotional intelligence, active listening, and empathy in team engagement.
  • Attract, grow, and empower top talent within the program management team.

You Will Also :

  • Serve as a strategic partner to enhance the overall associate experience across Capital One.
  • Design and implement robust processes for portfolio management and stakeholder engagement.
  • Establish effective communication channels to keep all teams aligned with strategic priorities.
  • Monitor project progress, recognizing achievements and learning from setbacks to maintain effective governance.
  • Adopt a data-driven approach, defining and measuring key performance indicators and business metrics.
  • Act as an ambassador for your team, representing it to senior leadership and sharing the overarching vision.
  • Mentor and coach program managers to achieve their goals aligned with the strategic direction.
  • We Are Looking For Candidates Who Are :

  • Intellectually Curious : Eager to learn and challenge themselves in uncertain environments.
  • Effective Communicators : Skillful in engaging with executives and diverse partners to drive consensus.
  • Action-Oriented : Ready to take initiative and resolve obstacles for team success.
  • Continuous Learners : Open to exploring new technologies with a humble spirit.
  • Collaborative Team Players : Enjoy working towards shared goals while mentoring others.
  • Basic Qualifications :

  • Bachelor's Degree.
  • Minimum of 7 years in process, project, or program management.
  • At least 5 years of experience in people management.
  • Preferred Qualifications :

  • Master's Degree.
  • 7+ years of people management experience.
  • 5+ years leading product or application development.
  • Relevant certifications such as CSM, PMP, Lean, Agile, or Six Sigma.
  • Experience with Jira configuration and deployment.
  • Proven track record in operational effectiveness and portfolio management.
  • This role is based in McLean, VA, with a competitive salary range of $226,000 - $257,900. For Richmond, VA, the salary ranges from $205,400 - $234,400. Capital One is committed to fostering a diverse work environment and is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristics protected by law.

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    Director Of Technology • Baltimore, MD, United States

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