We are looking for a skilled Salesforce Developer cum Administrator who can manage both platform development and administration responsibilities , while being the first line of defense for P1 / production issues . The ideal candidate will be hands-on with Salesforce configuration and customization, and also experienced in incident management for business-critical applications.
Key Responsibilities
- Act as the primary Salesforce Admin & Developer for the organization.
- Manage, troubleshoot, and resolve P1 (Priority 1) production issues with minimal downtime.
- Perform Salesforce administration tasks (user management, roles, profiles, permission sets, workflows, process builder, flows).
- Design, develop, and maintain custom Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC) .
- Ensure platform stability, scalability, and security compliance.
- Collaborate with cross-functional teams (business, QA, operations) to implement Salesforce solutions.
- Maintain proper documentation of configurations, customizations, and issue resolutions.
- Monitor system health, perform root cause analysis, and suggest long-term fixes for recurring issues.
Required Skills & Qualifications
8 years of experience as a Salesforce Developer and / or Administrator .Strong expertise in Apex, Visualforce, Lightning (Aura / LWC) .Hands-on experience with Salesforce configuration & administration .Proven track record of handling P1 / production support incidents .Good knowledge of Salesforce Service Cloud, Sales Cloud (preferred).Familiarity with change management, deployment (CI / CD), and release processes .Salesforce Admin (ADM 201) and / or Platform Developer I certification preferred.Excellent communication and problem-solving skills.