Administrative Customer Service Representative

Administrative Customer Service Representative

Job Category : Administrative Requisition Number : ADMIN19098 Showing 1 location Job Details

Description

Since 1950, Clark Pest Control has made the lives of people throughout California and now northwestern Nevada pest-free, worry-free and just plain better.

We maintain excellence in everything we do, from our first point of contact with our customers.

We'd love to welcome you to our team. We reward our employees with superior benefits and compensation, and provide extensive ongoing training to provide you with the skills to succeed.

We believe it's important to invest in your career!

Our careers offer the perfect combination of autonomy, accountability and comradery.

The successful Administrative Customer Service Representative will be responsible for . . .

• Answering telephones and directing persons and / or telephone calls to the appropriate department or person.
• Providing information about products and services over the phone.
• Resolving customer complaints.
• Receiving and delivering messages verbally and / or in writing.
• Scheduling inspections and / or pest control jobs.
• Entering work orders.
• Collecting past-due receivables.
• Compiling data, scanning, and filing.
• Typing termite reports and Notice of Work Completion and / or Exclusion.
• Generating diagrams on Microsoft Vizio.
• Uploading termite transaction to the State of California; pouch original to Safety / Risk Department.
• Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.

If you are a motivated, customer-centric person who takes great pride in providing excellent service and would like to join us on our crusade against pests and unhealthy lawns everywhere, we'd like to talk to you!

SOME OF OUR BENEFITS :

• Medical, Dental & Vision Insurance
• Life and AD&D Insurance, Voluntary Term Life and AD&D Insurance
• Employee Assistance Plan
• 401(k) Plan
• W e maintain EXCELLENCE in everything we do
• Clark is financially stable and growing as a subsidiary of , (NYSE : ROL), headquartered in Atlanta, GA
• The Pest Management is a growing and is an essential and recession resistant line of business

Education and Specifications

High School diploma or general education degree (GED) is preferred.

Physical Demands

• The employee may occasionally lift and / or move up to 25 pounds.
• The employee is occasionally required to stand, walk and stoop, kneel, or crouch.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Work is generally performed within an office setting with climate controlled temperature, adequate lighting and minimal health / safety hazard potential.
• The noise level in the work environment is usually quiet to moderate as a result of ringing phones, fax machines, and other standard office equipment.
• Toxic chemicals are stored on-site but physical contact by administrative staff personnel is not required and the danger of exposure is minimal.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Preferred

Organizing *Intermediate* Multitasking *Intermediate* Microsoft Outlook *Intermediate* Microsoft Excel *Intermediate* Microsoft Office *Intermediate* Listening *Advanced* Dependable *Intermediate* Dependability *Intermediate* Customer Service *Intermediate* Communication *Intermediate* Active Listening *Intermediate* Dedicated : Devoted to a task or purpose with loyalty or integrity Goal Completion : Inspired to perform well by the completion of tasks Job Security : Inspired to perform well by the knowledge that your job is safe Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business Education

Preferred

High School / GED or better.

Experience

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)