Regional Service Manager

Position :

Regional Service Manager

Location : 4405 E Baseline Rd

suite 123

Phoenix, AZ

Job Id : 674

# of Openings :

Title : Regional Service Manager - EPS (Electrical Power Systems)

Location : Phoenix, AZ

POSITION SUMMMARY : The Regional Service Manager of Electrical Power Systems division provides day-to-day leadership of CPG's Electrical Power Systems service team. The manager ensures the safety and competency of his / her team to provide the highest levels of installation, commissioning, and maintenance of mission critical electrical equipment. The managers ensure smooth and efficient delivery of critical facility services by leading and training adequate job planning, integrating Operational Risk Management into all work activities, and coordinating procedures that ensure that the client expectation is met every time. Managers are the primary safety and competence leaders for our teams and drive our company culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES : To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides effective oversight, leadership and administration of safety processes and procedures.
• Responsible for overseeing and leading the work of the Electrical Power System (EPS) team.
• Responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of CPG technicians.
• Responsible for inter-team logistical and labor coordination as necessary.
• Maintains a high quality of service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
• Contributes to team effort by accomplishing related tasks as needed.
• Accomplishes staff management by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Create and inspire team environment with an open communication culture.
• Delegate tasks and set deadlines.
• Listen to team members' feedback and resolve any issues or conflicts.
• Perform site walks and estimating of potential new work.
• Identify and analyze project deficiencies; formulate and document plans of action which ensure future deficiencies are eliminated.
• Review and approve weekly timesheets.
• Create MOPs, SOPs, EOPs and other technical reports and procedures.
• Ensure operational, maintenance and emergency methods of procedure (MOPs) are strictly used.
• Be familiar with all applicable Federal, State, and local rules, codes, and regulations.
• Travel to additional locations (20 percent)
• Ensure compliance with safety procedures and regulations.
• Train, influence and motivate team members.
• Other assigned tasks as requested.

Education / Experience (Desired) :

Computer Skills :

Certificates and Licenses :

Supervisory Responsibilities :

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Pay Range : $110,439 - $165,691 per year

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