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SENIOR ACCOUNT MANAGER - WEST DIVISION

SENIOR ACCOUNT MANAGER - WEST DIVISION

San Diego StaffingLos Angeles, CA, US
1 day ago
Job type
  • Full-time
Job description

Job Opportunity at Foodbuy

Salary : $90,000 - 110,000 (commensurate with experience) Other Forms of Compensation : Bonus eligible

We are a leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet we have the feel of a small entrepreneurial company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group which is the world's largest contract food and support services provider.

We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates' careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment. Additionally, we follow a value system called People FIRST, which stands for Flexibility, Inclusion, Results, Sustainability and Transparency. People FIRST is the foundation for everything we do at Foodbuy. It is how we connect and interact with our clients, business partners and fellow associates.

Job Summary

This is a customer facing role responsible for the day-to-day communication, program penetration, customer satisfaction, and revenue growth within assigned customers to meet business objectives. Target accounts are small to mid-size.

Responsibilities :

  • Find and implement customer opportunities for supply cost reduction, rebate growth, quality, and safety improvements, improved environmental sustainability, and expanded use of local and diversity vendors.
  • Become a trusted advisor for customers by developing expertise in a broad range of programs and the unique needs of assigned customers.
  • Create, develop, and maintain strong relationships with customers to grow business volumes.
  • Manage all aspects of customer contract requirements using project management planning tools.
  • Facilitate cross-functional activities to help ensure customer satisfaction and program growth.
  • Create clear and concise written materials and presentations (e.g., strategic account plans, executive business reviews)
  • Facilitate customer meetings in a timely and actionable manner.
  • Work in a team environment to support customers, company, and suppliers.
  • Visit each client frequently to review product adoption, showcase new or upcoming programs, and align on mutual goals.
  • Provide training and support to customers utilizing company technology and reporting platforms.
  • Responsible for health of customer relationship, including regular and timely communication.
  • Develop, maintain, and prospect relationships with key customer representatives.
  • Develop and maintain strong knowledge of all program offerings, business solutions and services available to customers.
  • Act as a dedicated on-site representative at client locations, fostering strong relationships, ensuring operational alignment, and delivering responsive support tailored to client needs.

Requirements :

  • Bachelor's degree or equivalent work experience required.
  • 3-5+ years' experience in account management or customer success.
  • Effective written and verbal communication skills.
  • Project Management skills / experience.
  • Ability to build effective long-term interpersonal relationships proactively across functions both within the organization and external parties, working with others towards mutually acceptable solutions.
  • Knowledge of Microsoft Excel, PowerPivot, Word and PowerPoint required.
  • Up to 50% Travel Annually.
  • Location : San Diego, LA, San Francisco, Seattle, Phoenix, Orange County

    Apply to Foodbuy today! Foodbuy is a member of Compass Group USA.

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

    Associates at Foodbuy are offered many fantastic benefits. Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Retirement Plan, Paid Time Off, Paid Parental Leave, Holiday Time Off (varies by site / state), Personal Leave, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

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