Director, Specialty Sales, iX Product Suite

Director, Specialty Sales, iX Product Suite

At Concentrix, we partner with the world's most customer-obsessed companies to conceive, engineer, and deliver pioneering digital transformation solutions that power our clients' success. Our teams are experienced, dynamic, and collaborative with a passion for how technology is transforming the world.

Concentrix is looking for an experienced, entrepreneurial, and progressive sales leader for our iX Suite of AI services. This role bridges the gap between cutting-edge artificial intelligence products and real-world customer needs. You will work closely with new logo sales and account management, product, and engineering teams to craft tailored solutions that drive business transformation. This individual will provide thought leadership to our enterprise clients across all iX Suite engagements. This position will be remote / WAH and can be performed anywhere in the United States of America.

What You'll Do

Responsible for spearheading solutions, boosting sales, supporting account management, providing expert consulting, and overseeing all operational dimensions. Practice Building Drive overall account growth through business development and thought leadership. You will partner with Sales Account Executives to understand client AI needs and create solutions that best address these business challenges. Engagement Management Manage engagement risk, project economics including planning and budgeting, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client. Responsible for the profitability and revenue expectations of all iX Suite offerings. Identify opportunities for growth and maturation of iX Suite offerings. Empower business growth through strategic insights, cutting-edge tools, and expert knowledge to effectively secure client engagements.

What You'll Bring

Experience scaling enterprise clients with AI technology, preferably in a BPO environment. Functional understanding and experience selling AI solutions. Expert business development skills. Expert business knowledge with invoicing, SOWs, margins, and utilization. Minimum of 3 years selling AI and / or AgenticAI solutions. Minimum of 5 years shaping, solutioning, and negotiating large complex, creative, and innovative deals. Deep knowledge of the AI ecosystem. Experience with senior executive client relationship building and management. Experience collaborating with and supporting sales teams of new logo sellers and account managers to bring our iX Suite of solutions into the overall sale. Demonstrated history of success in prospecting new business opportunities and executing sales strategies to consistently surpass sales targets. Capacity for visionary thinking! Transform beyond conventional single-product solutions to conceptualize expansive and transformative ideas for clients.

The annual base salary range for this position is $142,700- $178,400 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days. The deadline to apply for this position is October 30, 2025.

Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.