Senior Project Manager - Interactive Services

What you can expect to be doing :

Independently manages a variety of online studies

Thoroughly reviews all project specifications with internal Client Service contact at beginning of each project

Manages Client Service’s expectations with regard to timing and cost

Coordinates with the following internal departments : Quotation, Scripting, Translation, Sampling, Design and Coding / Data or outside vendors as necessary throughout project lifecycle

Conducts questionnaire review prior to survey programming and suggests improvements and any potential problems

Obtains all materials necessary and advises on format required (including, questionnaire, images, video files, schematics)

Notifies Client of any change to timing and / or budget throughout life cycle of project. Obtains approval for additional budget when applicable

Tests programmed survey to ensure it meets specifications of Word document provided by Client

Coordinates pre-test when applicable to test for incidence, response rate, problem areas

Provides daily updates with regard to study performance to Client Service using Dimensions reporting tool. Creates complex reports in Dimensions to meet Client needs

Acts as troubleshooter and problem solver throughout life cycle of project

Is quick to identify any issues requiring escalation and act as appropriate

Ensures work is delivered with highest level of quality at all times

This might be the job for you if you have :

Minimum 2 years supplier-side market research experience with in-depth knowledge of the Internet as a data collection tool, and a strong methodological background.

Knowledge of all research methods, particularly online research methods

Understands sampling methodology, incidence, quotas, and response rates

Understands panels, particularly online panels

Familiarity and understanding of the Dimensions system, particularly in the area of reporting

Ability to grasp and understand new technologies quickly (. multi-media)

Highly proficient with MS Word, Excel and PowerPoint

Ability to manage multiple projects simultaneously while maintaining a strong client service orientation

Highly motivated, self-directed & possessing a driven personality capable of working within tight deadlines

Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information

Capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning

An active listener with demonstrated negotiation and problem solving skills

Bachelors Degree or equivalent related experience

Well-developed interpersonal skills are necessary; excellent verbal and written communication skills

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with NY / CO / CA / WA law, the estimated base salary range for this role is $60,000to $70,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and / or certifications.

What’s in it for you :

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.