Medical Receptionist (New York)

About Vivify Medical :

We're a dynamic, independent cardiology and primary care practice seeking a dedicated Medical Receptionist to join our team. At Vivify Medical, we prioritize personalized, patient-centered care, empowering individuals to actively participate in their health journey. We emphasize thorough evaluations, proactive screenings, and clear communication, all while maintaining the highest clinical standards. We are equally committed to fostering a positive, collaborative team culture where both our patients and staff can thrive in a welcoming, caring, efficient, and accessible environment.

If you're seeking a role where you can be the welcoming face of our practice, grow professionally in a patient-focused environment, and be part of a supportive team dedicated to optimal patient experiences, Vivify Medical is the place for you.

Job Summary :

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to be the first point of contact for our growing practice. The ideal candidate will play a crucial role in creating a positive and efficient experience for our patients, both in person and over the phone. This role encompasses a range of administrative and patient-facing responsibilities, requiring excellent communication skills, a professional demeanor, and a strong commitment to patient satisfaction. Our practice excels in both primary care and cardiovascular disease. You will be a key member of our team, ensuring smooth front office operations and providing exceptional patient service.

Responsibilities :

Patient Interaction and Front Desk Management :

• Serve as the first point of contact for patients, greeting them warmly and professionally in person and on the phone.
• Manage the front desk area, ensuring it is welcoming, organized, and efficient.
• Answer and direct phone calls, take messages accurately, and handle patient inquiries with courtesy and professionalism.
• Schedule and confirm patient appointments, follow-ups, and referrals accurately and efficiently.
• Verify patient insurance information and process co-payments and payments according to office policies.
• Assist patients with completing necessary forms and paperwork.
• Maintain patient confidentiality in accordance with HIPAA guidelines.
• Manage patient flow, ensuring efficient check-in and check-out processes.
• Address patient concerns and escalate issues to the appropriate personnel when necessary.

Administrative Duties :

Team Collaboration and Communication :

Qualifications :

Benefits :