Field Supervisor, ACO

Field Supervisor

If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health :

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview :

Under the direction of the Field Services and Safety Manager, the Field Supervisor is responsible for planning, organizing, and evaluating the activities of Animal Control Officers to ensure alignment with the objectives of Harris County Veterinary Public Health. The Field Supervisor provides day-to-day supervision and guidance to the Animal Control Officers and may actively participate in field operations as necessary. This position must portray a friendly, professional attitude and image at all times.

Duties & Responsibilities :

Works with the Field Services and Safety Manager to ensure that state laws and Harris County regulations are properly interpreted and enforced.

Leads, trains, develops, and evaluates a team of Animal Control Officers.

Monitors team performance by accompanying them in the field, reviewing daily and monthly field statistics, and assessing trip reports.

Handles complaint arbitration as needed.

Enforces Dangerous Wild Animal and Dangerous Dog regulations by conducting inspections, issuing citations as appropriate, and verifying that all permits are current.

Manages various aspects of the field program including, but not limited to, fleet maintenance and computer updates.

Performs bite case reviews.

Acts as the Field Services and Safety Manager in his / her absence.

Harris County is an Equal Opportunity Employer.

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education :

High School Diploma or equivalent.

Experience :

At least three (3) years of experience in animal welfare, veterinary medicine, or animal control.

At least one (1) year of supervisory / team lead experience.

Licensure / Certifications :

Valid Texas Driver's License.

Must complete the Department of State Health Services' Basic Animal Control Officer's Certification within one (1) year of employment and maintain that certification.

Knowledge, Skills and Abilities :

Knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.

Ability to handle difficult people and situations in a professional manner is necessary.

Must be comfortable working with animals.

Speaks in a clear and credible manner, selecting the right tone for the situation and audience.

Must have a working knowledge of Chameleon Animal Care Software or the ability to learn within six (6) months of employment.

Effectively prioritizes multiple tasks / initiatives with advanced organization skills.

Core Competencies :

Organizational Leadership :

Understands the organizational mission.

Understands ethics and public good; is concerned with public trust.

Demonstrates respect for the opinions and beliefs of others.

Collaboration :

Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission.

Demonstrates a sense of responsibility for the success of the group.

Collaborates with others to improve quality and address needs Innovation Ability to adapt to change.

Interpersonal Abilities / Personal Characteristics :

Treats others with courtesy, sensitivity, and respect.

Behaves in an honest, fair, and ethical manner.

Assesses and recognizes own strengths and weaknesses.

Uses sound judgment.

Self-motivated.

Organizes and maintains work environment to allow for maximum productivity.

Communicates clearly and effectively, both orally and in writing.

Position Type and Typical Hours of Work :

Full-Time | 40 hrs. per week.

Other days and hours as needed.

Must be willing to flex work hours when required, including weekends.

Work Environment :

This job operates in an animal shelter environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Required field work and travel relative to field supervision and special projects.

Physical Demands :

This position both sedentary and field based.

Will require lifting of animals, navigating tough environmental conditions, bending, and standing.

Work Location :

Harris County Pets : 612 Canino Rd, Houston, TX 77076.

Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions :

Health & Wellness Benefits :

Medical Coverage

Dental Coverage

Vision Coverage

Wellness Plan

Life Insurance

Long-Term Disability (LTD) Insurance

Employee Assistance Program (EAP)

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

Paid Time Off (PTO) :

Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)

Eleven (11) County-observed holidays

One (1) floating holiday per year

Paid Parental Leave

Sick Leave

Retirement Savings Benefit : 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions :

Professional learning & development opportunities

Retirement pension (TCDRS defined benefit plan)

Flexible work schedule

METRO RideSponsor Program

• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website :

www.benefitsathctx.com