Solution Architect for Professional Services

Solution Architect for Professional Services

Are you looking to join one of the fastest-growing software companies in the Bay Area? ThoughtSpots Search & AI-driven analytics platform is disrupting the BI industry by making analytics 1000x faster and easier for non-technical business people.

Job Description

ThoughtSpot (TS) Professional Services Organization provides a complete set of services that enable our customers to be successful with putting the power of a thousand analysts in every business person's hands. Our Solution Architects (SA) are responsible for driving successful implementation projects for their assigned accounts. Their goal is to architect a solution that delivers the benefits and value expected from ThoughtSpot. The SA must be able to understand a clients desired goals and business objectives and then craft a solution that meets those needs. The ideal candidate will thrive in a fast-paced, startup environment and enjoy collaborating with a team of colleagues passionate about data and driving success for our customers. The SA will work cross-functionally with our Engagement Managers (EM), Customer Success (CS), Sales, Solutions Consultants (SC), Support, Delivery Partners, Product Management, and Engineering to accomplish their responsibilities.

Customer Engagement Level Expectations :

• Serve as a trusted technical advisor to the clients technical team.
• Deliver successful end-to-end technical architecture to meet clients business objectives and BI / Analytics requirements.
• Design the ThoughtSpot solution for performance and scalability.
• Advise client on data quality requirements for ThoughtSpot.
• Design data models for BI / Analytics needs to help customers answer business questions for the identified use case.
• Understand, document, and design for clients security requirements.
• Design relevant ThoughtSpot artifacts that will help drive the desired end-user experience.
• Work with Engagement Managers to drive issue resolution.
• Collaborate with Sales, Solutions Consultant and Customer Success to transition from value activation to value assurance / realization.
• Establish working relationships with the relevant client sponsors.
• Enable customer resources in ThoughtSpot administration.

Requirements

Qualified candidates must have prior consulting experience, a minimum of a Bachelors degree, and the following experience :

Experience working with Product Management and Engineering teams to prioritize customer product requests / defects to deliver successful engagements.

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Company

ThoughtSpots AI-Driven analytics platform puts the power of a thousand analysts in every business person's hands. With ThoughtSpot, you can use search to easily analyze your data or automatically get trusted insights pushed to you with a single click. ThoughtSpot connects with any on-premise, cloud, big data, or desktop data source and deploys 85 percent faster than legacy technologies. BI & Analytics teams have used ThoughtSpot to cut reporting backlogs by more than 90 percent and make more than 3 million decisions - and counting. ThoughtSpots customers include Capital One, Celebrity Cruises, Chevron Federal Credit Union, De Beers, Insurethebox and Scotiabank. ThoughtSpot was co-founded in 2012 by Ajeet Singh and six other technical co-founders from Google, Microsoft, Amazon, and Oracle. The company is based in Sunnyvale, CA and is currently expanding operations in North America, Europe and Asia-Pacific. Backed by investors Lightspeed Venture Partners, Khosla Ventures, General Catalyst Partners, Geodesic Capital and Capital One Growth Ventures, ThoughtSpot has raised over $554 million to date. ThoughtSpots mission is to enable analytics at "human scale" and put search and AI-driven analytics in the hands of millions of users making the world more fact-driven.

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