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Product Manager Digital Experience

Product Manager Digital Experience

GTTNew York, NY, US
1 day ago
Job type
  • Full-time
Job description

Product Manager Digital Experience

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges.

We are seeking a dynamic and driven Product Manager Digital Experience to join the EVDX (Envision Digital Experience) team. This role is central to the transformation of GTT's customer-facing portal, EVDX, which is undergoing significant investment to simplify, automate, and differentiate the digital experience. You will work closely with the Director of Digital Experience, design and development teams, and stakeholders across the business to deliver a human-centric, customer-first portal experience.

Key Responsibilities :

  • Product Ownership & Strategy
  • Human-Centric Design & Agile Product Development
  • Stakeholder & Customer Engagement
  • Feedback & Continuous Improvement

Required Qualifications :

  • Experience in Product Management for digital platforms or software tools, ideally in telecom or enterprise services.
  • Familiarity with quoting, ordering, service delivery, and assurance processes.
  • Understanding or willingness to learn Agile methodologies.
  • Deep experience working in cross-functional teams.
  • Excellent communication and relationship-building skills, with the ability to influence and collaborate across the organization.
  • Self-motivated and directed, with the ability to thrive in a fast-paced, dynamic environment with shifting priorities.
  • Desirable Qualifications :

  • Product Management certifications (e.g., Pragmatic)
  • Experience with tools such as JIRA, Confluence, MURAL, and Figma or similar.
  • Technical background or certifications
  • Core Competencies :

  • Strategic Thinking & Business Acumen
  • Human-Centric Design Mindset
  • Customer & Stakeholder Engagement
  • Continuous Improvement & Innovation
  • Effective Communication & Influence
  • Relationship Management
  • Digital Product Lifecycle Management
  • EEO Statement :

    GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.

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