Police Communications Dispatcher - Lateral (Continuous)

The Position

This is a continuous recruitment for experienced Police Dispatchers. Qualified candidates are encouraged to apply immediately. The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting.

About the Oakland Police Department

Mission Statement : The Oakland Police Department's mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland.

Vision : We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession.

Core Values :

Fairness : We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just.

Integrity : Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult.

Respect : Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community.

Service : Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner.

Teamwork : Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal.

Are you an experienced Police Dispatcher? The City of Oakland is accepting applications to join the Oakland Police Department Communications Division. Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Continue your dispatch career with the City of Oakland! During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs. This is a public contact position. We are looking for someone who :

Possesses the ability to act promptly, logically, and decisively; can communicate clearly; is able to read, comprehend and retain information; will maintain a calm and professional demeanor even under stressful situations; has the ability to adapt to changing situations; is able to multi-task; is highly self-motivated; and will display a high level of integrity.

The sensitivity of the position calls for emotionally stable applicants. Applicants must have a satisfactory record as a law-abiding citizen. Final candidates will undergo a thorough background investigation, a polygraph examination, and a medical examination. Excessive alcohol usage, drug abuse, a poor work record or any falsification of employment information are grounds for disqualification from employment consideration.

What you will typically be responsible for :

• Receiving and screening telephone calls and recording data
• Analyzing calls for priority level
• Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units
• Receiving, transmitting, and recording data
• Running queries in automated warrant information systems
• Answering questions from the public
• Dispatching from a mobile command center, as requested

A few reasons why you might love a career as a Police Communications Dispatcher :

A few challenges you may face as a Police Communications Dispatcher :

Competencies Required :

This recruitment is open to experienced Police Dispatchers.

Minimum Requirements for Application :

Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.

Education : Equivalent to graduation from high school

Experience : Three (3) years of full-time of responsible work experience as a Dispatcher in a law enforcement environment. Applicants shall not have had a break in service as a Dispatcher in a law enforcement environment greater than three years (36-months) prior to application.

Other Requirements :

Bilingual Requirements : A select number of positions filled through this recruitment will require selective bilingual skills in one or more of the following languages : Cantonese, Mandarin, or Spanish. Please note, identified bilingual skills will be tested prior to a final offer of employment. Candidates must pass the bilingual skills test to achieve placement on and / or remain on the bilingual skills eligible list.

Background Investigation, Psychological and Medical Assessment : Final candidates will undergo a thorough background investigation by the Oakland Police Department Backgrounds Unit which may include, but is not limited to :

Unfavorable information revealed during the background investigation is grounds for rejection or discharge.

After a conditional job offer is made, candidates will be assessed for compliance with Police Department medical and psychological standards.