System Engineer (Consultative) - MSP
Bowman WilliamsLos Angeles, CA, US18 hours ago
Job type
- Full-time
Job descriptionMSP experience as a TAM, vCIO, or consultative engineer Strong knowledge of Microsoft 365 / Azure, identity, networking, backup / DR, and security / compliance tools Experience delivering QBRs, roadmaps, and project budgets Excellent communication and executive presence, with a consultative, proactive approach Familiarity with PSA / RMM tools like Autotask and Datto RMM; experience with regulated clients a plus Must live within ~45 minutes of Downtown LA 401(k) with 3–5% match Paid time off + 12–13 holidays Performance bonuses Career growth and leadership opportunities This role is perfect for someone who thrives in a client-facing, strategic IT role with growth potential, hands-on technical engagement, and a collaborative MSP environment. Mid-Senior level Full-time Information Technology IT Services and IT Consulting
Overview
Technical Account Manager (Consultative Engineer) | MSP | Downtown Los Angeles, CA
Salary : $105K base + bonus
Schedule : Monday–Friday, HQ-based with limited client site visits
Join a fast-growing MSP / MSSP in Downtown LA as a Technical Account Manager and own a book of clients while driving IT strategy, QBRs, and standards alignment - without being stuck in tickets. This is a consultative, client-facing role with hands-on technical guidance as needed and clear growth opportunities toward a vCIO or Team Lead role.
What You'll Do
- Manage ~10–20 client accounts, leading QBRs, roadmaps, lifecycle planning, and security posture reviews
- Drive adoption of cloud, security, backup, and compliance standards (M365 / Azure, MFA, EDR, SOC / SIEM)
- Identify opportunities for add-ons, projects, and upsells; collaborate with Sales / PS for delivery
- Handle limited escalations and triage, mentoring PS / Infra teams and translating business needs into technical solutions
- Maintain accurate documentation, SOPs, and strategic plans for clients
What You Bring
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System Engineer • Los Angeles, CA, US
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