Bilingual Customer Service Agent

A company is looking for a Bilingual Customer Service Agent for a 1-year remote contract.

Key Responsibilities

Process transactions and inquiries using Outlook, SAP, and Esker

Receive distributor and end-user calls

Provide reliable information to internal and external customers

Required Qualifications

College or university diploma / degree

Bilingual in French and English (both written and spoken)

Ability to handle multiple tasks in a high call volume environment

Strong keyboard and data entry skills (minimum 30 wpm)

Dependable team player capable of working with minimal supervision