Bilingual Customer Service Representative- Irvine, CA

Job Title : Customer Service Representative (Bilingual English / Spanish)

Industry : Beauty / Skincare

Location : Onsite in Irvine, CA

Schedule : Full-time, Monday-Friday, 8 : 00 AM-5 : 00 PM

Temp to hire

Pay Rate : $22 / hour

About the Role

Our client, a growing company in the beauty and skincare industry , is seeking a Bilingual (English / Spanish) Customer Service Representative to join their team onsite in Irvine, CA. This is a high-touch, white-glove support role , serving as the main point of contact for customers and distributors. The ideal candidate will have excellent communication skills, a passion for beauty and skincare, and experience managing customer requests from start to finish.

Key Responsibilities

• Respond to customer and distributor inquiries via email, phone, and chat
• Handle full-cycle customer support - from initial contact through full resolution - including :

Product questions and recommendations

Qualifications

written and verbal

Compensation & Benefits

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated

Los Angeles county

, to the extent our customers

require

a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.