Overnight Houseperson/Security - Springhill Suites

ROLE : OVERNIGHT HOUSEPERSON / SECURITY - The Springhill Suites Chicago - Chinatown

Job Summary : SpringHill Suites Chicago Chinatown is seeking a dedicated and responsible Overnight Houseperson / Security to join our team.

The ideal candidate will be a reliable individual who can maintain the cleanliness and safety of the hotel during the overnight shift.

This position combines housekeeping duties with security responsibilities to ensure a pleasant and secure environment for our guests.

SpringHill Suites Chicago Chinatown is a part of the Marriott International family, providing guests with modern comfort and exceptional service.

Our hotel is committed to creating a welcoming and secure environment for our guests and team members. Join us in delivering outstanding hospitality in the vibrant Chinatown neighborhood.

Key Responsibilities :

Houseperson Duties :

• Perform routine cleaning tasks in public areas, including lobbies, hallways, restrooms, and meeting spaces.
• Assist with the setup and breakdown of meeting rooms and event spaces.
• Respond to guest requests for additional supplies such as towels, toiletries, and linens.
• Ensure all common areas are clean, organized, and well-maintained.
• Conduct routine inspections of assigned areas to ensure cleanliness and proper functioning of facilities.

Security Duties :

• Monitor hotel premises to ensure the safety and security of guests, staff, and property.
• Conduct regular patrols of the interior and exterior of the hotel.
• Respond promptly to security-related incidents and emergencies, following established protocols.
• Report and document any suspicious activity, safety hazards, or security breaches.
• Assist in enforcing hotel policies, including noise control and guest conduct.

Additional Responsibilities :

• Collaborate with the front desk, maintenance, and management teams to address any guest concerns or maintenance issues.
• Maintain a professional and courteous demeanor, providing exceptional guest service.
• Perform any other duties as assigned by management to ensure the smooth operation of the hotel.

Qualifications :

• High school diploma or equivalent.
• Previous experience in housekeeping, security, or a related field is required.
• Strong attention to detail and the ability to work independently.
• Excellent communication and guest service skills.
• Ability to handle emergency situations calmly and effectively.
• Basic knowledge of safety and security procedures.
• Must be able to work overnight shifts, weekends, and holidays as needed.

Physical Requirements :

• Ability to stand, walk, and patrol the premises for extended periods.
• Must be able to lift and carry up to 50 pounds.
• Ability to perform repetitive tasks and physically demanding work.

Benefits :

• Competitive salary and benefits package.
• Opportunities for career advancement within the Marriott International family.
• Employee discounts on hotel stays and dining.

How to Apply : Interested candidates should submit their resume and a brief cover letter outlining their qualifications and interest in the position to or apply in person at SpringHill Suites Chicago Chinatown, located at 2357 S.

Wentworth Ave. Chicago, IL.