Sales Operations Strategy and Planning Manager

Senior Sales Operations Strategy And Planning Manager

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are seeking a highly motivated Senior Sales Operations Strategy And Planning Manager to support our Hyperscaler (AWS, Azure, Google) Sales Organization. You will be joining a fast-paced, high-growth organization that is delivering against one of ServiceNow's biggest priorities. This is an individual contributor role operationally supporting a sales team to achieve their business objectives and quota. In this role, you will :

• Drive operational readiness of hyperscaler sales geographical and GTM program expansions
• Be the Subject Matter Expert on hyperscaler sales GTM operations in all transformation programs.
• Own and drive sales GTM operations deliverables in all transformation workstreams.
• Assess and resolve operational impacts / gaps / risks of transformation changes; ensure launches are successful with no disruption to sales cycle and rep compensation.
• Collaborate with extended cross-functional teams on issue identification and solutioning.
• Understand transformation impact to sales territories and quotas and drive needed actions.
• Lead all operational annual planning activities for the hyperscaler sales organization.
• Own sales territory analysis and design, compensation plan design, quota modeling and headcount plans / tracking. Formulate and present recommendations to leadership.
• Collaborate with cross-functional planning team to understand, document, communicate and drive planning calendar and deliverables.
• Coordinate annual planning across hyperscaler operations and ensure all deliverables are met correctly and on time.

To be successful in this role you have :

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.