Senior Manager, Generative AI Risk Management (ES Risk)

West Creek 4 (12074), United States of America, Richmond, VirginiaSenior Manager, Generative AI Risk Management (ES Risk)

Do you want to join a highly collaborative team thats dedicated to making risk management a competitive advantage at Capital One?

We are looking to hire a new Senior Manager, with emphasis on Generative AI, that will bring unique perspectives and experiences to drive our Material Tech and Cyber Change (MTC) and Targeted Risk Assessment (TRA) programs forward within the Enterprise Services (ES) Risk Office.

Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good.

For years, Capital One has led the industry in using machine learning to create real-time, intelligent, automated customer experiences.

From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking.

At Capital One, you will help bring the transformative power of generative AI to reimagine how we serve our customers and businesses who have come to love the products and services we build by providing structure and governance to our Generative AI Risk efforts.

The successful candidate will be an experienced cybersecurity and risk professional who understands technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills.

You will work with smart and passionate people to deliver results that have a direct impact on the future of Capital One.

This is an important and exciting responsibility from day one, working with key engineering, product and risk stakeholders across the company.

Responsibilities :

• Guide our MTC / TRA team in the development and execution of our ES Risk vision, and deliver on enterprise and team objectives with a focus on Generative AI and related cloud services.
• Partner with the first-line of defense Technology and Cyber teams, Lines of Business, and second-line of defense risk management teams, to ensure effective collaboration within the team and across stakeholder groups.
• Contribute to the creation and refinement of well managed practices for identifying, managing, tracking, and mitigating risks related to Generative AI and related cloud services.
• Develop and help deliver senior level risk management reporting and communications, including for material initiatives, overall program direction, and results towards strategic objectives.
• Continuously look for ways to improve and innovate our approach to risk management.
• Stay current on the changing regulatory environment and understand the impacts to our efforts.
• Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides.

Draft, edit, and deliver presentations that aid in the design, development, refinement, and usage of risk methods.

Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable.

Here's what we're looking for in an ideal teammate :

• You are a critical thinker who seeks to understand the business and its control environment.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.
• You are an experienced risk management professional who understands technology functions and organizations.
• You have the ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive consensus
• You have the ability to manage multiple high-visibility and high-impact projects while maintaining superior results
• You have the experience with security best practices for generative AI development and deployments
• You effectively work in white space and bring structure to deliver on our well managed agenda
• You are effective at articulating complex technical concepts in a clear, concise, and actionable manner through both written and verbal communication.

Basic Qualifications :

• Bachelor's degree or military experience
• At least 5 years of experience in Process, Project, Risk Management, or Cloud Risk Management
• At least 5 years of experience planning and leading IT audits and risk assessments, or a combination
• At least 3 years direct experience with AI and ML model lifecycle management, operations or deployments
• At least 2 years of experience developing presentations for executive level audiences

Preferred Qualifications :

• Masters Degree in Computer Science or in an Engineering discipline
• 7+ years of experience in Process, Project, Product, Risk Management, or Cloud Risk Management
• 4+ years of experience with AI and ML specific model lifecycle management including understanding of AI and ML architecture, model risk, data management and Responsible AI practices
• 1+ years of experience drafting and communicating reports or analytic assessments for executives
• 1+ years of experience with identifying and communicating key risks to AI implementations and architectures
• 1+ years of experience with risk analysis and reports that describe risk implications to executives
• 1+ years of experience with AI and ML frameworks (NIST AI)
• 1+ years of experience working in financial services or other highly regulated sectors

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $199,100 - $227,200 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI).

Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

• Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
• San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act;

and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.

com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).