Assistant General ManagerNorth Carolina Staffing • Charlotte, NC, US

Assistant General Manager

North Carolina Staffing • Charlotte, NC, US

1 day ago

Job type

Full-time

Job description

Assistant General Manager Opportunity

We have an amazing opportunity to join our Menzies Aviation team as Assistant General Manager at our station in Charlotte, North Carolina. We are looking for an experienced manager who has a genuine passion for looking after their people. Someone who has a proven track record in managing a business and is fully conversant with airline ground handling procedures, aviation safety and security procedures. If you love being in the heart of the operation and are ready to embrace the fast-paced environment of aviation, then please read on!

Key responsibilities :

Utilizing your leadership skills, you will build, inspire, and develop your team to deliver the best service for our customers.
You must be present with your team and be a fantastic communicator.
You will draw on your operational experience to ensure all standards, especially safety and security, are adhered to in our fast-paced environment.
You'll be financially astute, a strategic thinker and enjoy building positive working relationships with everyone around you including other airport teams and customers.
Following safety, security, and airline-specific procedures, you'll put our people, our customers and their customers, at the heart of everything you do.

What is in it for you? Firstly, you will be working for the world's largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field. In addition, we'll offer travel concessions, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us.

The main accountabilities include :

Fully responsible for the safety and well-being of MA staff; promoting a Safety-First culture; and managing all other aspects of running the station.

Fully responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as all relevant industry, local, state, and Federal regulations.

Leads and collaborates with the senior team to maintain and enhance appropriate, effective safety and security systems, risk assessments, periodical inspections and audits, operational training programs, planning, operational processes, and service delivery.

Leads by example and provides immediate and direct feedback to Employees and colleagues.

Ensures a system for the effective delivery of safety-related briefings and the cascade of safety-related bulletins, alerts, and information.

Participates in the development of station-level budget.

Ensures the means for proper staffing, planning, and scheduling are in place.

Ensures that processes are sufficient to ensure inventory and accounting for all Company assets, consumable parts, contracted services, and vendor payment.

Fully accountable for the financial performance and compliance with Corporate Governance and Legal aspects of Menzies' businesses in the station.

Regularly interacts with customers to promote the station and to measure the level of customer satisfaction.

Uses customer feedback to constantly develop and improve capabilities and process.

Pursues opportunities for new business and growth of existing services.

Ensures the development and implementation of the station Emergency Response Plan (ERP), Emergency Action Plan (EAP), Local Contingency Plan (LCP), Business Continuity Plan (BCP), Spill Prevention, Control and Countermeasure Plan (SPCC), Facility Response Plan (FRP), Environmental Emergency Response Plan (EERP), and / or Storm Water Pollution Prevention Plan (SWPPP).

Assigns / delegates a Safety, Security, & Compliance Manager / Officer the responsibility for overseeing the implementation of the Menzies Aviation Safety Management System (SMS) and Health & Safety manual (H&S) policies at the base.

Appoints a Principal Manager for all matters relating to Security at the station per the MA Security Manual (SeMS).

Assigns a primary delegate ensuring compliance with the Menzies Aviation Quality Assurance Manual (QAM).

Ensures that processes are in place to provide for the acquisition, maintenance, and safe operation of GSE equipment and vehicles.

Assists in the investigation of accidents, injuries, and near misses and cooperates in the preparation of material and evidence for use in hearings, lawsuits, and insurance investigations. Will also evaluate root causes and recommend corrective action; and ensure that corrective actions are implemented and sustained.

Ensures proper administration of the Workers' Compensation Program (Reed Group in CAN), to include timely reporting, Employee follow-up, and aggressive Return-to-Work promotion.

Leads and motivates hard working teams to deliver excellent quality and productivity.

Directs and motivates Managers to achieve agreed targets.

Reviews leading and lagging indicators of Safety and Operational performance.

Conducts routine (weekly) Staff Meetings.

Completes the Manager's Self-Certifications and other Workplace Inspections (as required).

Performs routine Performance Appraisals of direct reports and provides constructive feedback for career planning, professional growth, and opportunities for improvement.

Establishes Reward and Recognition programs promoting Safe Behaviors, Procedural Compliance, and Extraordinary Performance.

Ensures the firm, fair, and consistent accountability for compliance with MA work rules and policies.

Safety, Security, and Compliance :

All employees have a responsibility and duty whilst at work to :

Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.

Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.

Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.

Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.

Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.

Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.

Fully understand the company health and safety policy.

Attend training courses as may be arranged by the Company.

Qualifications and Experience :

Bachelor's degree (B.A.) from four-year College or university; or five to ten years related experience and / or training; or equivalent combination of education and experience.

Excellent leadership and people management skills.

Experience in business development, sales, and commercial negotiation & pricing.

Wide ranging general management experience, with some years of senior management experience.

Extensive management and / or support service experience, preferably in Airport ground Handling environment.

Strong communication and interpersonal skills balanced with a high level of confidence to influence and present at all levels.

Able to influence, engage and motivate at all levels.

Interpersonal skills : Independence, decisiveness, and the ability to work accurately and independent of immediate support.

All applicants must hold requisite employment authority to work in USA.

Must be at least 18 years of age.

Possess and maintain current valid driver's license.

Ability to proficiently read, write and speak English.

Must be able to pass a criminal background check and a pre-employment drug test.

Must be available and flexible to work variable shifts including nights, weekends, and holidays.

Proficiency in desktop computing applications including (but not limited to) Microsoft suite of products including MS-Word, MS-Excel, MS-PowerPoint.

Must pass pre-employment drug screen.

Diversity

Menzies Aviation is a committed equal opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Application Instructions

Full-time

Join Maya Hotels and take the next step in your career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels, we are seeking a...Show more

Last updated: 4 days ago • Promoted