Account Executive 3, Enterprise Direct Sales

Commercial Sales Representative

Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Core responsibilities include :

• Creating and delivering face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Selling with goals of exceeding departmental financial and unit targets. Staying abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Developing sales territory, including cultivation of local partnerships and organizational affiliations. Actively generating new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeking ways to promote and position the Comcast brand within territory.
• Retaining customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintaining and building customer relationships to drive customer retention; working with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
• Maintaining accurate and quality sales records and preparing sales and activity reports, as required.
• Attending out-of-office meetings with customers on a regular basis and demonstrating excellent verbal and written skills and skill in presenting, persuading and negotiating.
• Demonstrating some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity / Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills : Business Sales, Direct Selling, Networking Technologies, Prospecting, Sales

Education : Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications : (if applicable)

Relevant Work Experience : 5-7 Years