Sales Enablement Manager, Enterprise & Strategic

About Cresta

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta’s co‑founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO Ping Wu, the co‑founder of Google Contact Center AI and Vertex AI platform, and Tim Shi, an early member of Open AI. We’ve assembled a world‑class team of AI and ML experts, go‑to‑market leaders, and top‑tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include Intuit, Cox Communications, Hilton, and Carmax, and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

About the Role

As the Sales Enablement Manager – Enterprise & Strategic Sales, you will drive seller performance by equipping quota‑carrying Account Executives with the tools, skills, and coaching needed to ramp quickly, sell effectively, and consistently exceed quota. You will work closely with Sales Leadership, RevOps, Marketing, and Product teams to create programs that accelerate onboarding, improve sales process execution, and embed best‑in‑class coaching into the daily flow of work. Focusing on our Enterprise and Strategic segments, you will partner with the account teams that support the world’s largest companies and contact centers globally.

Responsibilities

• Sales Onboarding & Ramp Acceleration : Collaborate with the Head of Onboarding to reduce time‑to‑productivity and ensure new hires are ramped on Cresta’s sales process, messaging, and methodology.
• Sales Process & Methodology Enablement : Standardize and reinforce key stages of the sales cycle—discovery, pitching, executive alignment, competitive positioning, and more—to execute a world‑class sales process.
• Coaching & Performance Programs : Deliver regular training, role‑plays, and feedback loops that improve seller execution. Provide direct coaching to reps one‑on‑one and via Gong, especially during ramp periods.
• Content & Messaging Alignment : Collaborate with Product Marketing to equip sellers with effective talk tracks, competitive positioning, objection handling, and value messaging tailored to personas and verticals.
• Enablement Measurement & Optimization : Track and report on enablement program effectiveness using metrics such as ramp time, quota attainment, win rate, and sales velocity. Use insights to continuously refine our approach.
• Field Readiness : Lead sales readiness efforts for product launches, pricing updates, and new market entries. Ensure sellers are confident and capable of executing in front of customers.
• Direct Deal Involvement : In addition to direct coaching, provide recurring deal support to ramping reps—deal strategy, meeting prep, or ride‑alongs to support newer reps.

Qualifications We Value

Benefits

Compensation

Cresta offers competitive, location‑based pay that reflects the market and the candidate’s experience, education, and geography. The posted base salary range for this role is $160,000 – $180,000 per year. Total compensation includes equity and a comprehensive benefits package.

EEO Statement

Cresta is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law.

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