Time and Attendance Administrator

About Peoplease

Peoplease is a leading Professional Employer Organization providing solutions to small and medium size businesses in the blue and gray-collar industries. We transform and enable our clients and partners to achieve their aspirations by providing world-class service, support and administrative solutions in the areas of payroll, human resources, benefits and risk management. At Peoplease, we are connected as People, creating a culture of inclusion & belonging, where Engagement, Integrity, Tenacity, Curiosity, Happy, and Service obsessed is who we are, who we’ve always been, and continues to be the mindset that guides us to improve every day.

Role Overview

We are seeking a detail-oriented and highly organized Time and Attendance Administrator to join the Peoplease team. This pivotal role is essential to the payroll process, involving precise tracking, verifying, and maintenance of employee timekeeping data. This is a remote position requiring ability to travel to client worksites  and will work closely with client HR and Peoplease internal payroll teams, using timekeeping systems to ensure accuracy and compliance with internal policies and labor laws.

Position Summary

The Time and Attendance Administrator plays a vital role in supporting the accuracy and efficiency of our payroll operations. This position is responsible for maintaining precise employee timekeeping records, resolving discrepancies, and ensuring compliance with labor laws and company policies. Utilizing specialized time tracking software and collaborating closely with client HR and payroll teams, the Administrator ensures that all time and attendance data is accurate, timely, and aligned with organizational standards. This role requires strong attention to detail, excellent communication skills, and a commitment to delivering outstanding support to both employees and leadership.

Key Responsibilities

• Install, configure, and support various time clock devices and their firmware including traveling to client worksites.
• Integrate time clocks with time & attendance platforms and PrismHR HRIS (via APIs, file transfers, or middleware).
• Provide tier 2 technical support to clients, addressing inquiries, troubleshooting issues, and resolving problems with timekeeping and attendance platforms such as PrismHR, TimeCo, SwipeClock
• Troubleshoot device, integration, and software issues (networking, sync failures, reader malfunctions).
• Collaborate with clients to ensure system compatibility, performance, and maintenance
• Serve as a technical subject matter expert for timekeeping inquiries, providing Tier 2 support and training to clients and worksite managers on system functionality, compliance, and troubleshooting.
• Optimize timekeeping software (e.g., TimeCo, TCP, SwipeClock) and hardware and recommend process improvements.

Minimum Qualifications

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. This position will be working primarily indoors and some of the time in an outdoor environment. From this movement, the employee will encounter varying temperatures. The normal auto and air travel hazards will apply.