Program Coordinator, Matching Grant

POSITION SUMMARY :

HIAS seeks a Program Coordinator, Matching Grant to facilitate self-sufficiency for refugees, immigrants, parolees, asylees and human trafficking victim through collaboration with community stakeholders and provision of intensive case management.

Note, the salary range for this position is $55,000.00-60,000.00.

ESSENTIAL FUNCTIONS :

• Works with clients to identify opportunities for skill development and career advancement.
• Develops self-sufficiency plans for individuals and families to attain self-sufficiency goals, address barriers to employment and identify and make use of appropriate community resources.
• Collaborates with area non-profits, employers and other community agencies to look at ways to partner and strengthen self-sufficiency for clients.
• Refers clients for supportive services within May Dugan Center and to other community organizations, as necessary.
• Maintains ongoing understanding of any education, employment and other social challenges faced among refugees residing in the Austin, Texas service areas.
• Identifies opportunities to provide employment and cultural orientation within refugee communities.
• Identifies opportunities to strengthen dialogue and relationships between refugee communities and public and private stakeholders.
• Provides case management for refugee and immigrant populations with various issues such as but not limited to employment and education, housing, health, legal and social services.
• Attends local job fairs and responds to job advertisements by local businesses.
• Ensures follow-up with employers where there has been a suitable employment match identified.
• Works with management team to ensure file review process is carried out and that necessary adjustments are made for programs within Education & Employment programs.
• Keeps case notes and other files current.
• Documents all client interactions; creates progress reports and notes challenges.
• Maintains client records in compliance with organization policy and reimbursement standards.
• Works with supervisor to plan and identify program outcomes and oversee tracking of progress.
• Attends and participates in staff meetings for supervision, team building and program planning.
• Participates in regular supervision sessions to review cases, discuss employment strategy and monitor client progress.
• Keeps all client names and information and other organization business confidential.
• Guards client confidentiality in waiting areas, during phone contact and in handling of records.
• Ensures that all office and record security procedures are followed.
• Maintains a positive, respectful demeanor in all contacts with staff and the public.
• Seeks needed guidance in handling difficult client situations and establishing priorities for the job.
• Works to build positive, productive relationships with other staff.
• Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS :

• Undergraduate degree in social work, social sciences, non-profit management, or related field preferred.
• 2-3 years of relevant experience.
• Knowledge of Austin, Texas area service provider community and local resources.
• Proven ability to contribute both independently and as a key team member.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively.
• Bilingual ability in a language spoken by the local refugee population is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook), SharePoint and IRIS.
• Valid driver’s license, access to a reliable vehicle with current insurance.
• Demonstrated ability to communicate well with people of varied backgrounds strongly preferred.
• Strong written and verbal communication skills, including the ability to write reports and make presentations.
• Experience using data and fiscal tracking systems strongly preferred.
• Travel, to include travel to insecure operating environments, may be required.
30+ days ago