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Resident Services Manager I | Cirrus - Seattle, WA
Summary :
As the Resident Services Manager I, you will play a pivotal role in overseeing the smooth operation of our community, ensuring an exceptional experience for our customers, and fostering a strong sense of community. Working closely with your direct manager, your responsibilities will include prioritizing key areas such as move-in satisfaction, renewal acquisition, and serving as the primary liaison to the Support Services Team. This role also works closely with the Sales Leadership team to ensure a smooth customer transition from prospect to resident. By creating a warm and inviting environment, organizing resident appreciation events, and maintaining an active and engaging social media presence, you will actively contribute to building a vibrant community that meet our residents needs today, tomorrow, and every day.
For the fourth year in a row, Windsor Communities is the recipient of the 2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.
Compensation :
Hourly : Starting at $33.50 or $69,680 annually. The full range is $33.50 - $41.88 depending on years of experience, tenure, and location.
Bonus : Average monthly bonus potential is 20% of base salary paid out quarterly.
Total Starting Annual Compensation Potential :
For more information, visit : Benefits!
Customer Focus :
Sales Strategy :
Administrative Support :
Qualifications :
Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!
Windsor Communities is dedicated to creating exceptional experiences for both residents and associates.
Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!
E-Verify
Windsor Property Management Company is an Equal Opportunity Employer.The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
Responsibilities
Qualifications
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Customer Service, General Business, and Marketing
Referrals increase your chances of interviewing at Windsor Communities by 2x
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Tuition assistance
Disability insurance
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Assistant Community Manager • Seattle, WA, United States