Lead Family Coordinator

Position Summary

The position is responsible for working with the Federation of Families of Northeast Florida which represents the cultural and linguistic background of the population served by the CREATE System of Care.

Responsibilities

• Working in partnership with CREATE System of Care leadership and staff in all levels of decision-making, including program development, implementation and evaluation
• Providing support services for families receiving services through the grant.
• Participating in a community-based coalition to guide the design, development, implementation, evaluation and quality improvement activities of CREATE System of Care.
• Directing and supporting the Federation of Families of Northeast Florida.
• Providing leadership role in family and community outreach efforts and advocacy measures including organizing and overseeing family advocates.
• Facilitating groups of parents or other care-giving family members involved in the program.
• Ensuing that parents and youth are engaged and that the voice of the family is communicated effectively and integral to all aspects of the program.
• Recognizing and provide representation for families’ cultural and linguistic backgrounds
• Coordinating and / or provide support for families receiving services in cooperation with service partners.
• Other duties as assigned.

Qualifications

• Demonstrate problem solving skills, decision making skills and sound judgment.
• Demonstrate time management skills, effective public speaker, attention to details, and demonstrated independent mobility within the community.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to work independently and utilize initiative, ability to be organized and meet deadlines.
• Possess excellent oral and written communication skills appropriate for children, parents and professionals.
• Continue personal competency through in-service and staff development training.
• Ability to work in partnership with other team members and service providers.
• Ability to maintain client confidentiality according to established policies, federal and state statutes as evidenced by obtaining needed releases of information and maintaining updated releases of information.

Education and Experience

• Minimum of baccalaureate degree in education, or related health, child development, or human services field. Minimum of two years’ experience working with families, youth and / or children in the children and family services community.
• Ideally, a parent or other family member of a child or adolescent with SED, who has received or is currently receiving services from the mental health service system.
22 days ago