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Front Desk Receptionist

Philadelphia Health Management Corporation
Philadelphia, PA, United States
Full-time

Front Desk Receptionist

Job Category : Receptionist Requisition Number : FRONT003892 Showing 1 location Job Details

Description

PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first Covid-19 vaccination dose by the first day of employment.

We will offer the Covid-19 vaccination at no cost, via our Health Centers.

The Front Desk Receptionist reports to the Director of Operations within Real Estate & Facilities and is responsible for office related activities such as administrative and secretarial / clerical support at PHMCs main reception desk.

Responsibilities :

  • Greet, assist and / or direct visiting PHMC clients and guests between the hours of 8 : 30am-5pm
  • Answer all incoming calls on a multi-line phone system and handle callers inquiries whenever possible
  • Re-direct calls as appropriate and take adequate messages when required
  • Act as Gatekeeper between PHMC and building security when granting access to PHMC floors
  • Answer inquiries about company, have knowledge of PHMC and affiliate companies and programs
  • Ensure reception area is clean and tidy at all times
  • Respond to public inquiries
  • Hand out applications and instruct applicants on application procedures
  • Manage voice mails and forward them to appropriate parties
  • Maintain security by following VMS procedures
  • Assist with maintaining employee and department directories
  • Assist with department on-boarding activities including technology setup
  • Prepare monthly space allocation reports
  • Prepare Managing Directors expense reports and reconcile department AMEX expenses and reimbursements
  • Order department office supplies
  • Provide clerical / administrative support
  • Assist with additional projects as needed

Skills :

  • Able to work independently and multi-task
  • Good judgment and problem solving skills
  • Good organization and time management skills
  • Strong interpersonal and communication skills
  • Strong ability to work in a fast paced environment and maintain grace while under pressure
  • Punctuality and reliability is a must

Experience :

Administrative experience required, experience working in a human services organization preferred, experience working in a fast paced environment preferred, as well as experience operating multi-line phone system.

Education Requirement :

Associate Degree preferred, Bachelors Degree a plus, minimum of a high school diploma required.

Salary :

Commensurate with education and experience.

FLSA Classification : Non-Exempt :

This position is classified as salaried non-exempt in accordance to FLSA standards.

Qualifications

Skills

Behaviors

Motivations

Education

Required

High School or better.

Preferred

Associates or better.

Experience

Licenses & Certifications

16 days ago
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