Operations Administrative Manager

Operational Support Manager

We are seeking an Operational Support Manager to join our team in Westwood. This role provides guidance and operational support to a group of sales professionals working in both in-person and remote environments. You will also manage two administrative support professionals. This is a hybrid position that requires you to be onsite Tuesday, Wednesday, and Thursday. We are looking for a culture driver who will be the face of the office.

Key responsibilities include :

• Providing operational, technology, and administrative support to sales staff
• Assisting with reporting and operational support activities
• Managing, leading, and developing two operational support team members
• Ensuring compliance with company guidelines throughout all operational processes
• Delivering feedback, coaching, and guidance to drive skill improvement and team engagement
• Facilitating team meetings and events and communication of new initiatives
• Supporting the adoption and usage of new processes and technologies
• Partnering with internal stakeholders for the delivery of development programs
• Coordinating office administration, including inventory, property management, and vendor relations
• Assisting in managing contracts and compliance processes

About you :

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