Sales Enablement Manager

Sales Enablement Manager

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses, and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications, and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy, and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.

We are seeking an experienced and strategic Sales Enablement Manager to lead the planning and execution of global enablement programs at Rakuten Advertising. This role will design and manage end-to-end enablement initiatives that support commercials teams worldwide with the knowledge, tools, and training they need to succeed. In this high-visibility role, you will be responsible for supporting the operationalization and execution of our key growth initiatives, collaborating closely with teams in North America, EMEA, and Asia Pacific for Commercial Enablement, Pre-sales, Post-sales, and more to deliver results that align with business objectives.

This role will create a remarkable and equitable learning experience for our regional commercials teams to help empower their growth and achieve results. Serving as a strategic partner to various cross-functional teams throughout the organization, you will represent and advocate on behalf of your end customer. The ideal candidate should be self-driven, adept at project and stakeholder management, and able to work in an ambiguous environment with minimal guidance. The role will partner directly with the Director of Sales Enablement. Additionally, up to 20% of this role will involve supporting Product Marketing operations, which includes managing active projects, vendor relationships, contracts, and other administrative and operations-focused tasks.

Key Responsibilities :

• Business Alignment : Drive cross-functional executive alignment with Services and Commercial teams on global Sales Enablement priorities, ensuring programs directly support Rakuten's business capacity needs and revenue goals.
• Sales Enablement SME : Act as the expert on Sales and Customer Services best practices, leveraging innovative programs and industry insights to meet the diverse needs of each commercial group.
• Work closely with Sales Management leadership to define and support engagement and adoption for the company's sales methodology and process via dynamic training initiatives.

Program Design & Management :

Content Creation & Delivery :

Performance Measurement & Continuous Improvement :

Stakeholder Engagement & Communication :

Qualifications :

Preferred Qualifications :

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success :

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $57,672.00 - $98,280.00 annually