Floor Manager

Join the Brooklyn Botanic Garden’s Holiday Lightscape Season!

Position : Seasonal Floor Manager (Early November to January 6)

Bring the magic of the holidays to life at Brooklyn Botanic Garden! We are seeking a Seasonal Floor Manager to oversee front-of-house operations during our busy and beloved Lightscape Season . Opportunities for growth and continued employment after the season are available.

About the Role

The Seasonal Floor Manager plays a key leadership role in ensuring seamless service across multiple outlets during Lightscape, with a focus on our sit-down restaurant Lightscape Lodge , bar and lounge areas. You will support and supervise front-of-house staff, maintain excellent guest service standards, and help create a warm and memorable experience for all who visit the Garden.

Training of FOH staff begins mid-November , with Lightscape running from November 20 through January 4 . This is a hands-on, fast-paced role that requires both operational expertise and a strong guest-first mindset. Opportunities for continued employment may be available after the season.

Key Responsibilities

Supervise Front-of-House Operations : Oversee service flow for multiple outlets, ensuring smooth transitions during peak times.

Lead and Support the Team : Guide servers, bartenders, and hosts through service, assist with training, and promote a positive work environment.

Guest Experience : Act as the point of contact for guest concerns, resolve issues promptly, and ensure an elevated, welcoming atmosphere.

Operational Readiness : Ensure dining spaces and kiosks are properly set and staffed, monitor cleanliness and sanitation, and enforce safety standards.

Communication and Coordination : Liaise between FOH and BOH teams, and collaborate with management to meet daily service goals.

Cash and Closing Procedures : Support end-of-night reporting, assist with POS troubleshooting, and ensure accurate cash handling.

Preferred Qualifications

Minimum 1 year of experience as a restaurant floor manager, shift supervisor, or equivalent leadership role

Background in upscale dining, catering, or large-scale event operations

ServSafe or Food Protection Manager Certification preferred

Strong organizational and communication skills

Ability to thrive under pressure and maintain composure during high-volume service

Passion for hospitality and a commitment to creating memorable guest experiences

About Us

Yellow Magnolia at Brooklyn Botanic Garden is operated by Restaurant Associates , a division of Compass Group, the industry leader in dining and event catering for some of the nation’s most prestigious museums, performing arts centers, and institutions.

We offer :

Competitive seasonal pay

Associate shopping program, wellness programs, and discount marketplace

Voluntary benefits including commuter benefits, pet insurance, and more

Opportunities for growth and continued employment after the season

Compass Group is an equal opportunity employer. We are committed to a diverse and inclusive workplace where all associates are valued and respected.