Job Description
What you will be doing
- Perform all daily audit functions for front office and each outlet of the hotel.
- Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
- Complete back-up of front office computer system and night audit program daily (if applicable).
- Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
- Understand, know and follow management company's accounting and credit policies and procedures.
- Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc.
Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
Location Description
4101 B Island Ave, Philadelphia, Pennsylvania 19153 Experience the Sheraton Suites Philadelphia Airport. Relax in our spacious and modern suites, featuring the renowned Sheraton Signature Sleep Experience, ergonomic desk chairs and plasma TVs.
Connect to work or home with high speed Internet access, PC work stations and more in our lobby. Reenergize after a long day or flight at Sheraton Fitness.
Try a great meal or drink in our Vector Restaurant & Lounge, a great place to connect with friends and loved ones. For quick bites, coffee and beverages on the go, stop by the Vector Grab & Go.
We've thought of everything you need for a relaxed and memorable stay. With easy access to and from Philadelphia International Airport on our complimentary shuttle, we are also convenient to all of downtown Philadelphia's attractions, including Independence Hall, the Liberty Bell, the historic district and shopping and cultural destinations.
Welcome to Sheraton Suites Philadelphia Airport an upbeat and refreshing hotel experience.
Requirements
What we are looking for
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
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