Director, Product Design (Provider)

New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the role

As Product Design Director at Headway, you will work closely with product managers, engineers, and senior leadership to help providers grow and manage their practice with Headway. You’ll drive the provider experience vision, strategy, and own the execution of provider product design with a high craft bar that inspires senior designers. Your focus will encompass the entire provider lifecycle, from acquisition to engagement and retention.

Core Responsibilities

• Drive provider experience strategy and vision - Partner with product managers, engineers, and senior leadership to define and execute the comprehensive provider experience strategy across the entire lifecycle from acquisition to retention.
• Ensure high-craft design execution - Own the end-to-end design execution of provider products with exceptional attention to detail and craft quality that motivates senior designers
• Grow and manage a high performing design team

Additional experiences that help leaders succeed at Headway

The expected base pay range for this position is $255,000 - $300,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.

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