Logistics & Warehousing Operations Manager

Logistics & Warehousing Operations Manager

Inside the role, the Logistics & Warehousing Operations Manager is accountable for end-to-end outbound fulfillment at the Canton Parts Distribution Center (PDC). This role owns pick-and-pack accuracy, inventory flow, and outbound shipping performance across a 7-day operating model that services both internal PDCs and external dealers. Leading a team of customer-fulfillment supervisors, shipping coordinators, and warehousing associates, the manager safeguards product quality, drives on-time delivery, and continuously improves logistics cost-to-serve. Success requires data-driven decision-making, Lean warehousing expertise, and hands-on leadership to ensure the right part ships on time-every time.

Position offers a starting salary range of $95,000 - $121,000 USD. Pay offered dependent on knowledge, skills, and experience. Benefits include annual bonus program; 401k includes up to 8% match and nonelective contribution; full coverage benefit plan options; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health and wellness programs; onsite fitness; tuition assistance and volunteer paid time off.

What You Drive

• Outbound Pick-and-Pack Excellence Champion 99.8 % order-line accuracy through robust SOPs, scan compliance, and error-proofing.
• Lead daily pick-pack operations, coaching supervisors on labor balancing, wave planning, and quality checks.
• Own root-cause analysis of outbound errors; deploy corrective actions and training to prevent recurrence.
• Inventory Flow & Storage Optimization Design slotting strategies, velocity zoning, and storage layouts that maximize space utilization and ergonomic safety.
• Partner with Inventory Reliability and Kitting teams to synchronize inbound replenishment with outbound demand.
• Oversee cycle-count touchpoints within fulfillment areas to protect inventory accuracy.
• 7-Day Shipping Model Execution Build staffing models, wave schedules, and carrier cut-off times that guarantee performance for all seven operating days.
• Monitor dock throughput, carrier dwell time, and trailer utilization; escalate barriers to on-time departure.
• Ensure weekend operations (customer fulfillment and opportunistic cross-docks) are seamlessly integrated with weekday flows.
• Logistics Performance & Continuous Improvement Analyze pick-rate, dock-to-door, and cost-per-line metrics to identify waste and drive productivity gains.
• Implement Lean projects-layout redesign, standard work, visual controls-to boost throughput and lower cost.
• Maintain compliance with Daimler safety, quality, and financial controls for all warehousing processes.
• Cost Optimization & Carrier Collaboration Develop transportation strategies that balance cost, speed, and service reliability (e.g., pool points, multi-stop routes).
• Negotiate spot-buys or premium freight decisions in partnership with Transportation Management and Finance.
• Track freight claims and carrier scorecards; lead corrective actions for service failures.
• Cross-Functional Collaboration & Customer Impact Coordinate with other PDC managers, Procurement, and Supply Chain Engineering to resolve systemic flow constraints.
• Interface with Customer Experience, DPMs, and dealer personnel to quickly resolve escalations and communicate status.
• Align outbound capacity planning with kitting, packaging, and inventory teams to eliminate bottlenecks.

Knowledge You Should Bring BS / BA and 4 years of relevant experience