Director, Distribution Operations Americas

Director, Distribution Operations Americas

Launched in 2015, Sol de Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil's beauty rituals, warmth, and spirit. Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances. Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of TIME's 2024 Most Influential Companies, Fast Company's 2024 World's Most Innovative Companies, and WWD Beauty Inc's Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace.

What You'll Do

The Director, Distribution Operations Americas is a key operational leader responsible for managing and optimizing our regional 3PL distribution and warehousing network across all sales channels including Wholesale, Amazon, and Direct-to-Consumer (DTC). This role requires deep expertise in 3PL management, contracting, and partnership optimization to ensure best-in-class service, scalability, and cost efficiency. The Director will oversee daily distribution execution, drive continuous improvement across a multi-DC network, and act as the primary liaison with 3PL partners to ensure flawless service delivery, operational excellence, and strategic value creation.

What You'll Be Working On

3PL Management & Contracting

• Serve as the primary leader for all 3PL relationships across the Americas, overseeing performance, commercial agreements, and strategic alignment with company goals. Lead 3PL contract management including negotiations, renewals, and performance-based incentive structures ensuring optimal service levels and cost outcomes. Develop and enforce robust governance routines, SLAs, and KPIs to measure fulfillment accuracy, speed, cost-to-serve, and customer experience. Drive joint business planning with 3PL partners focused on innovation, capacity planning, and continuous improvement. Act as the key escalation point for operational or commercial issues within the 3PL network.

Distribution Network Operations

Operational Excellence & Continuous Improvement

Cross-Functional Collaboration

Team & Leadership

Must Haves

Why Sol de Janeiro?

The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.

Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com.