Billing & Collections Specialist

Billing & Collections Specialist

Company : American Tax Defense

Location : 18500 Von Karman Ave, Irvine, CA

Employment Type : Full-Time

About American Tax Defense

At American Tax Defense, we are committed to helping individuals and businesses resolve tax challenges with expertise, integrity, and professionalism. We pride ourselves on delivering exceptional service while maintaining the highest standards of accuracy and compliance.

Position Overview

We are seeking a Billing & Collections Specialist to join our team. This role is responsible for managing client accounts, issuing invoices, monitoring outstanding balances, and ensuring timely collections. The ideal candidate will be detail-oriented, customer-focused, and experienced in handling billing disputes and payment arrangements.

Key Responsibilities :

• Prepare and send invoices to clients accurately and on time.
• Monitor accounts receivable and follow up on past-due payments.
• Contact clients to resolve payment issues, including NSF / returned payments.
• Maintain detailed records of billing and collection activities.
• Post and reconcile payments within the accounting system.
• Collaborate with internal teams to resolve billing discrepancies.
• Provide clients with excellent customer service while ensuring timely payments.

Qualifications :

Compensation & Benefits :