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Bilingual HR Coordinator (Richardson)
Bilingual HR Coordinator (Richardson)TRANZACT • Richardson, TX, United States
Bilingual HR Coordinator (Richardson)

Bilingual HR Coordinator (Richardson)

TRANZACT • Richardson, TX, United States
1 day ago
Job type
  • Full-time
Job description

How the Position Works

As a Bilingual HR Coordinator, you'll play a pivotal role in driving our employee experience forwardfrom onboarding to employee engagement and compliance. Youll be an essential point of contact for Sales Agents, leading with empathy and clarity in a fast-moving, dynamic environment. The HR Coordinator is an essential part of a dynamic HR team that fosters collaboration, consistency, engagement and our TRANZACT Be Real values. This position is hybrid , working in the office at least two days per week in the sales center. High volume periods may require additional in-office days, so flexibility is required.

Key Responsibilities include :

  • Serve as a primary HR point of contact for Sales Agents to deliver consistent, sound guidance with empathy.
  • Lead ADA-related conversations with Sales Agents, including the distribution and collection of paperwork, follow-ups, and outcome communication, partnering with internal HR partners in complex situations.
  • Support employee relations matters by capturing initial details, escalating issues appropriately, and assisting the HR team with investigation preparationcreating timelines, organizing documentation, and taking notes during formal proceedings.
  • During high-volume recruitment season, participate in weekly on-site recruitment events to organize candidate flow and post-interview communications.
  • Champion employee engagement events in the site by assisting with coordination and execution while emphasizing a culture that values employees.
  • Perform additional responsibilities as assigned by the HR leadership team.

What You Need to Be Successful :

Must Have :

  • An associate or bachelors degree in human resources plus 1+ years of relevant HR experience
  • Fluent in Spanish / English
  • Excellent written and verbal communication skills
  • Strong ability to collaborate effectively with key stakeholders
  • A proactive, motivated mindset with a passion for following processes and delivering outcomes
  • Ability to maintain objectivity, view situations from a broad perspective, and remain composed
  • Strong ability to handle sensitive information with discretion and maintain strict confidentiality
  • Ability to collaborate effectively with individuals in multiple locations through virtual platforms.
  • Nice to Have :

  • Experience within a call center environment
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    Hr Coordinator Bilingual • Richardson, TX, United States

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