Administrative Coordinator, Product Solutions

Administrative Coordinator, Production Solutions

Silvus Technologies is dedicated to connecting those who keep us safe. We deliver advanced Mobile Ad-hoc Network (MANET) radios powered by our custom Mobile-Networked MIMO waveform. Our radios provide vital communications for mission critical applications in harsh environments. Silvus StreamCaster radios are adopted by customers worldwide, from defense departments to industry-leading drone manufacturers.

Silvus' rapid growth is fueled by research and innovation and a team of passionate, skilled, and creative individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can provide a rewarding opportunity that creates a pathway to a fulfilling career.

Silvus is seeking an Administrative Coordinator, Production Solutions, who will report to the Director of Production Solutions. This role provides administrative and coordination support to Silvus' Product Solutions team, working closely with multiple departments, including Sales, Marketing, Engineering, R&D, Product Support, and Production. This position is based at Silvus Technologies' headquarters in West Los Angeles, CA, and is on a hybrid schedule. A minimum of 3 days onsite per week is expected.

Role and Responsibilities :

• Support the team in maintaining product entries in the Zoho CRM system, including updating records, creating new entries, obsoleting products, etc.
• Create / Generate Zoho reports concerning product sales / shipments, development status, and similar reports as directed.
• Maintain / Update the expansive Confluence presence for products, including consolidating information, reorganizing for clarity and usefulness, removing outdated content, and adding new content with input from team members.
• Rebrand / Format data sheets, cable diagrams, and similar documents from manufacturing formats to customer-releasable formats.
• Support maintaining / updating our product catalog in partnership with the marketing team.
• Coordinate end-of-line product tracking internally and related product communications with sales and other departments.
• Support team email communications with other departments, vendors, and customers concerning inquiries, escalating them as necessary, and ensuring their timely follow-up and resolution.
• Assist with ad-hoc tasks assigned by team members / leads / managers to support the team as necessary.

Required Qualifications :

Preferred Knowledge, Skills and Abilities :

Working Conditions & Physical Requirements :

Compensation : The pay range is based on market research and peer data, and will vary depending on the candidate's experience and qualifications. CA Pay Range $25$28 USD.

Note : As a U.S. Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen ONLY requirements are needed for some Engineering or R&D roles. This generally does NOT apply to International positions; only job postings for positions located in the U.S. Exceptions will be included in the Required Qualifications section of the posted position. All employment is contingent upon the successful clearance of a background check.

Silvus is proud to be an equal-opportunity employer, and we value diversity. We do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex (including pregnancy), sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, physical or mental disability, protected veteran status, genetic information, political affiliation, or any other factor protected by applicable federal, state, or local laws. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.