Building Automation Field Service Technician

Description

Position Details :

Title : Building Automation Field Service Technician

Location : Remote, home-based in NYC, preferably near / around Nassau Country / Manhattan within 50 miles.

Shift : Monday - Friday, 8 : 00am to 3 : 30pm with a 30-minute lunch and a 35-hour work week.

Compensation : $34 / hr.-$48 / hr. starting base rate, depending on skills & experience + O / T paid at 1.5X base rate for any work above 7-hours daily + spot incentive bonus paid out quarterly + pay increases every 6 months + company car + cell phone & laptop + additional outstanding Local Union 3 benefits on top of company's (all medical paid for, etc.).

Benefits : A comprehensive summary of company benefits will be provided if you are selected to interview.

Travel : Daily travel from your home office to service clients across all five NYC Boroughs. Typically, different site each day for preventative maintenance.

If upgrades or installs, likely same site for a week or two.

Position Description : In this role you will service newer and older company building management and HVAC controls systems at client sites, especially Company and Tridium product line systems.

You will conduct preventative maintenance, repair, installation, commissioning, and general servicing of systems - including detailed troubleshooting.

You will interact with clients and provide high levels of customer satisfaction through direct, on-site customer interfacing.

This role requires a highly motivated, skilled service technician who is a team-player, can think outside the box, and thrives in an environment where creativeness, imagination, and direct contribution to success are hallmarks.

Key responsibilities include :

• Regular communication with clients - especially upon arrival and before leaving the work site.
• Becoming familiar with customer operating problems and train customer on control systems operation.
• Keeping customer informed on service work & system recommendations, upgrades, replacement, etc.
• Provide field proposals for retrofits, upgrades, and enhancements to existing equipment.
• Manage assigned work to meet / exceed service time, requirements, and customer satisfaction.
• Interface with service business leader, supervisor, project manager, and sales on projects, activities, etc.
• Adhere to all company, customer, and industry safety standards.
• Complete, compile, and track job documentation, etc.
• Assist in loading and commissioning of all system and network-level controllers as required.
• Assist in validation of complete system functionality, troubleshooting problems for proper operation.

Requirements : 3+ years of experience with HVAC controls or building automation systems including commissioning and start-up.

Familiar with Niagara Tridium or JCI systems. Experience working with system sequence of operations, system graphics and configuring, and mapping system points.

Experience working with front end & station configuration, computers networks and switches. Excellent ability to troubleshoot and work with voltages below 480V like mounting panels, working-controllers, ladder logic, and wire termination.

Demonstrated knowledge of control theory, automatic temperature controls, and building automation systems. Familiar with computer programs and software applications related to HVAC industry.

Excellent communication, interpersonal skills, and customer service. Valid driver's license.