Insurance Verification RepresentativeA-Line Staffing Solutions LLC • Phoenix, AZ, US
Insurance Verification Representative
A-Line Staffing Solutions LLC • Phoenix, AZ, US
26 days ago
Job type
- Full-time
Job descriptionThis position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs The required availability for this position is Monday–Friday with a Saturday rotation every 7 weeks Training will be conducted on-site in Phoenix, AZ for approximately one month After onboarding and proficiency, candidates may transition to remote work (requires hardwired internet with minimum 25 Mbps download and 3 Mbps upload; screenshot must be added to top of resume) Handle inbound and outbound calls from participants and prescribers to start and process order requests Research and investigate orders using Compass and LINKS Resolve issues escalated by Customer Care, Account Managers, internal customers, and Quality Assurance Notify requestors of decisions, changes, or other relevant information Research and resolve payment issues, post payments to proper accounts, and complete mail order prescription transactions Call participants to offer direct sale of medications Follow standard operating procedures, problem-solve, and troubleshoot within strict turnaround times At least 1 year of customer service or call center experience Strong soft skills, phone etiquette, and computer proficiency (Outlook, Word, Excel) Must be comfortable with call monitoring and performance tracking Reliable transportation required (public transit nearby but not directly to the building) High School Diploma or GED Attendance is mandatory for the first 90 days Experience in healthcare, pharmacy, or insurance customer service Familiarity with Compass and LINKS systems
A-Line Staffing is now hiring Representative I in Phoenix, AZ.
The Representative I would be working for a Fortune 500 company and has career growth potential. This would be full-time / 40+ hours per week.
If you are interested in this Representative I position, please contact Sawyer at
sbollitier@alinestaffing.com
Representative I Compensation
- The pay for this position is $15.05 per hour
- Benefits are available to full-time employees after 90 days of employment
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Representative I Highlights
Representative I Responsibilities
Representative I Requirements
Preferred Qualifications
If you think this Representative I position is a good fit for you, please reach out to me—feel free to call, e-mail, or apply to this posting!
Create a job alert for this search
Insurance Verification Representative • Phoenix, AZ, US