Magnolia Post Acute Care
Come join our team and start making a difference!
Position : Admissions Coordinator
Starting Pay : $20-$25 / hour or DOE
Schedule : Monday thru Friday 8 : 30am-5pm
What we're looking for :
As the Admissions Coordinator you will work in coordination with the Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system. You will establish and maintain a constant working relationship with all potential referral sources, conduct tours and pre-admission interviews with prospective resident / responsible party and explain all facility services.
Our Admissions Coordinator receives and reviews all inquiries regarding facility admissions via telephone, email, fax and in person. Reviews admissions for suitability with Administrator, Director of Nursing and Business Office Manager, as appropriate, for admissions decision.
Primary Responsibilities Include :
- Coordinate the operation of pre-assessment, assessment, and subsequent admissions processes of all incoming clients / families.
- Field calls from various sources (e.g., Internet, direct referrals, etc.), converting callers to clients and then managing the intake and admission activities of the client. Set the tone of respect, compassion, empathy, and a sense of urgency with potential clients and their families.
- Provide initial contact with referral sources and potential clients, coordinates the referral and pre-admission process, and maintains follow-up communication with referral sources, families, clients and clinical program staff.
- Responsible for educating clients and guarantors about payment options, clarifying the insurance process and possible coverage, and handling arrangements with incoming clients and guarantors for payment prior to or at admissions.
- Due to the nature of the business, this role will require 24 / 7 concierge type of service with accounts that may involve handling calls at night and on weekends when necessary.
- All other duties as assigned
Minimum Qualifications
Bachelor's Degree in psychology, Social Work, or other Health Related Field.Admissions in Mental Health, Sales or marketing experience is preferred.Experience in healthcare setting, residential mental health or addictions arena is required.Minimum 1 year related experience in a skilled nursing facility environment.Understanding of healthcare reimbursement programs.Experience with crisis management and de-escalation techniques.Ability to work effectively with all levels of employees and management.Specific, required, current, and active licensure, registration, or certification must be maintained in good standing.Preferred candidates should have sound understanding of mental illness, co-occurring disorders, and milieu therapy.Proficient computer skills and ability use various software programs.Have a valid driver's license in good standing and auto insurance.Successfully complete drug screen and comprehensive background check.Ability to work evenings, nights and weekends as needed. Flexibility and adaptability in schedule are essential.Would be great :
Bachelor's degree from accredited college with specialization in marketing, communications or equivalent2-4 years of Customer ServiceWhy our Skilled Nursing Facility?
Great opportunity to work in an environment where we truly value our Team first in order to provide excellent care for our patientsMedical, Dental and Vision benefits, HSA, FSA, Life Insurance401k, PTO / Vacation Accrual, Employee Assistance ProgramBonus & Salary Increase ProgramsUpon visiting Magnolia for the first time, many people comment on the beauty of the facility and the warmth of the staff. Whether you are a new grad or a seasoned veteran, we'd love to talk to you about the opportunity to make a positive difference in a life each and every day by living our culture values of CAPLICO. If you are looking for a new home, come by and check us out.
Living CAPLICO...
"C" - Customer Second : In order to take great care of our patients, we have to take great care of our staff first."A" - Accountability : We bring our whole selves to our positions : accountable for teaching others out of our strengths and allowing others to teach us out of their strengths."P" - Passion For Learning : We want to learn everything we can about how to take the best care of our patients."L" - Love One Another : We make the first move to love one another, through the Employee Emergency Fund () and beyond."I" - Intelligent Risk Taking : If there is an educated risk that may improve patient outcomes, we're willing to give it a try."C" - Celebration : We celebrate goals both big and small."O" - Ownership : When everyone on the team is encouraged to take ownership of the care that they give, it positively improves their attitude, which affects everyone around them, from teammates to residents.For benefit details check us out here
Benefits eligibility for some benefits dependent on full time employment status.
Disclaimer : Pay rates are competitive and determined by various factors. Please note that any rates labeled as "estimated" are provided by third-party job boards and may not accurately reflect the actual pay rates.
EOE disability veteran