Outreach coordinator Jobs in El Cajon, CA

Benefits Coordinator

Are you passionate about helping others and making a difference? Sycuan is looking for a Benefits Coordinator to support our team members and ensure smooth delivery of our benefits programs.

If you're detail-oriented, organized, and thrive in a guest-service-focused environment, we'd love to meet you!

Job Purpose: Provides administrative support for Sycuan's benefit programs and services.

Job Duties and Responsibilities:

• Provides guest service to internal and external guests following Sycuan's HEART program.
• Serves as the initial point of contact for incoming benefits inquiries, including walk-ins, emails, phone calls, and voicemails
• Assists team members with the benefits enrollment process, answers questions, and educates on plan options
• Processes benefit enrollments, verifying eligibility for elected plans and ensuring receipt of required documentation
• Assists with planning and executing the annual Open Enrollment process
• Coordinates and participates in on-site visits with benefit vendors for health fairs, open enrollment, and other events
• Processes and tracks funeral expense and educational reimbursement requests
• Keeps up-to-date benefits records by scanning or filing documents in their corresponding location in a timely manner
• Responds to incoming benefit-related verification requests, including Medicare Part B forms, National Medical Support Notices, Paid Family Leave claims, and State Disability Insurance claims
• Supports development and execution of wellness program activities
• Fulfills other duties as assigned

Job Specifications:

Education and Experience:

Essential:

• High School Diploma or equivalent
• 1 year of administrative experience, preferably with an emphasis on benefits

Desirable:

• Human Resources education or experience
• Guest service experience

Skills and Knowledge:

Essential:

• Ability to interact effectively with team members, managers, vendors, and guests in a professional manner
• Ability to communicate effectively in the English language
• Ability to maintain records and files
• Ability to file documents in alphabetical order
• Ability to understand and follow verbal directives and written directions
• Excellent recordkeeping, organizational, and time-management skills
• Excellent computer data entry skills
• Detail-oriented
• Ability to prioritize and perform multiple tasks
• Ability to meet deadlines
• Ability to maintain objectivity and confidentiality with the highest level of discretion
• Ability to sit and stand for up to eight hours at a time

Desirable:

• Advanced computer skills
• Familiarity with benefits administration regulations
• Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!