Strategy and Operations Senior Manager, Google Customer Solutions

Strategy And Operations Senior Manager

Strategy and Operations Senior Manager, Google Customer Solutions. This role may also be located in the Playa Vista, CA campus. By applying to this position you will have an opportunity to share your preferred working location from the following : New York, NY, USA; Ann Arbor, MI, USA; Chicago, IL, USA; Mountain View, CA, USA; Los Angeles, CA, USA; San Francisco, CA, USA. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $180,000-$267,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Responsibilities :

• Drive projects, identify and assess strategic opportunities, and influence executive-level decision-making by providing data-driven insights and recommendations on potential options, risks, and upsides to support business growth.
• Identify and address systemic business issues through innovative, creative solutions. Navigate ambiguity and translate undefined problems into plans.
• Build relationships with senior stakeholders, influencing and aligning groups on solutions that drive business growth.
• Serve as a trusted advisor leveraging knowledge of internal systems and industry trends to inform decision-making.
• Set the strategic direction for the team, aligning team goals with broader organizational objectives, and driving cross-functional collaboration to achieve results.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.