Role : MS Teams Meeting Room Engineer
- Expertise on Teams Pro Portal, Configuration Management of Meeting Room systems via Intune
- Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.
- Remotely configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.
- Demonstrate proficiency in working with and supporting Cisco / Logitech / Surface HUBs Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences.
- Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.
- Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
- Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
- Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.
- Understanding of Room Systems cabling and troubleshooting with respect to overall Room Peripherals like, Microphones, Displays, Schedulers, Speakers, Transmitters etc
- Understanding of Room Systems cabling and troubleshooting with respect to Camera Placements, Room Lighting, Proximity, Focus etc.
- Expertise on E911, Free / Busy / Automatic Calendar options, Civic Address, Longitudes and Latitudes Mapping for Emergency Services
- Resource Account Provisioning, Decomissioning, Hiding any Room from GAL
- Knowledge of Active Directory Users and Computers
- Knowledge around networks with respect to VLAN
- Experience with Executive Level of Support with respect to Video Conferencing
- Ability to provide make-shift solutions to facilitate large meetings.
- Understanding around the latest technologies with respect to Meeting Rooms and the market standards
- Understanding around the usage of DSP and Modulation with the equipment
- Good knowledge around PowerShell Scripting and Microsoft Defender / Intune
- Must have experience with deployment mechanisms for Microsoft Teams Room Systems along with Vendor Coordination
- Must be able to communicate on the Technical Front around the requirements for maintaining and deploying AV Infrastructure, guidance around the systems, peripherals, devices that can be added / removed to have a smooth VC experience
- Should be able to deploy makeshift solutions for Large Gatherings / Meetings
- Should be well versed with Industry standards and capable of managing large AV Projects
- Must have a knack for in-depth analysis of recurring issues and follow through problem solving techniques
- Good to have Certifications with respect to MTR systems, Crestron Systems, or any Video Conferencing systems
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